kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jo, as per https://www.asus.com/Notebooks/X550ZE/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (204). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) If the issue is still reproducible, please mark this report Status Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-204

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1525629

Title:
  ASUS X550ZE. HDD - cliking sound

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop - ASUS X550ZE (a new one).
  HDD always issues clicking sound, even in idle. I tried 'sudo hdparm -B 255 /dev/sda' and  'sudo hdparm -B 254 /dev/sda' - did not help. This sound appears under Ubuntu 14.04, Ubuntu Mate 15.04, Xubuntu 14.04 and 15.04, but with KDE distros (Kubuntu 15.04, Fedora 23, openSUSE) it seems to be ok (or rate of clicking is less, so I do not pay attention). GNOME Disks utility tells that HDD is healthy, "badblocks" didn't find bad blocks. Also this problem is in openSUSE XFCE Leap- but sound is different: something begins to spin time to time.

  The same problem on openSUSE Leap - but the sound is different, like something begins to spin time to time and some time it issues a scratch-like sound.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  xubuntu    2677 F.... pulseaudio
   /dev/snd/controlC1:  xubuntu    2677 F.... pulseaudio
   /dev/snd/controlC0:  xubuntu    2677 F.... pulseaudio
  CasperVersion: 1.340.2
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  IwConfig:
   eth0      no wireless extensions.
   
   ppp0      no wireless extensions.
   
   lo        no wireless extensions.
  LiveMediaBuild: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: ASUSTeK COMPUTER INC. X550ZE
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.14
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/09/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550ZE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550ZE
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1525629/+subscriptions