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[Bug 1527444] Missing required logs.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Brad Figg <brad.figg@xxxxxxxxxxxxx>
Date: Fri, 18 Dec 2015 21:00:11 -0000
Reply-to: Bug 1527444 <1527444@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1527444

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1527444

Title:
  Intel 7260 Wifi not working on Ubuntu 15.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I'm unable to use my Intel 7260 Wifi card on a clean Ubuntu 15.10
  install. It is able to connect to my wifi network but after a few
  seconds the connection stop working. The same card on the same
  notebook used to work without problems on Ubuntu 15.04. I'm sending
  below the output of lspci and dmesg.

  # lspci | grep Wireless
  08:00.0 Network controller: Intel Corporation Wireless 7260 (rev 93)

  # dmesg | grep iwl
  [   10.383735] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-7260-15.ucode failed with error -2
  [   10.385170] iwlwifi 0000:08:00.0: Direct firmware load for iwlwifi-7260-14.ucode failed with error -2
  [   10.390440] iwlwifi 0000:08:00.0: loaded firmware version 25.30.13.0 op_mode iwlmvm
  [   10.418883] iwlwifi 0000:08:00.0: Detected Intel(R) Wireless N 7260, REV=0x144
  [   10.418958] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   10.419195] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   10.651196] ieee80211 phy0: Selected rate control algorithm 'iwl-mvm-rs'
  [   10.653379] iwlwifi 0000:08:00.0 wlp8s0: renamed from wlan0
  [   11.247868] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   11.248149] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   11.469207] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   11.469447] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   11.913946] Modules linked in: bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd soundcore intel_smartconnect
  [   13.284231] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   13.312469] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   22.109657] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   22.138468] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   23.420925] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   23.450028] Modules linked in: rfcomm ctr ccm bnep arc4 drbg ansi_cprng nls_iso8859_1 dm_crypt dell_wmi sparse_keymap intel_rapl iosf_mbi x86_pkg_temp_thermal intel_powerclamp dell_laptop coretemp kvm_intel dcdbas dell_smm_hwmon kvm crct10dif_pclmul crc32_pclmul aesni_intel aes_x86_64 lrw gf128mul iwlmvm glue_helper ablk_helper cryptd mac80211 serio_raw snd_hda_codec_hdmi iwlwifi cfg80211 snd_hda_codec_realtek snd_hda_codec_generic lpc_ich rtsx_pci_ms snd_usb_audio memstick snd_seq_midi snd_usbmidi_lib snd_hda_intel snd_seq_midi_event snd_hda_codec shpchp mei_me snd_hda_core snd_hwdep mei snd_rawmidi btusb btrtl btbcm btintel snd_seq snd_pcm bluetooth uvcvideo videobuf2_vmalloc videobuf2_memops hid_multitouch videobuf2_core joydev v4l2_common videodev input_leds media snd_seq_device snd_timer snd
  [   25.359725] iwlwifi 0000:08:00.0: Queue 2 stuck for 10000 ms.
  [   25.359732] iwlwifi 0000:08:00.0: Current SW read_ptr 51 write_ptr 121
  [   25.359765] iwl data: 00000000: 07 00 00 00 00 00 00 00 00 00 f8 ff 00 00 00 00  ................
  [   25.359786] iwlwifi 0000:08:00.0: FH TRBs(0) = 0x00000000
  [   25.359799] iwlwifi 0000:08:00.0: FH TRBs(1) = 0x80102042
  [   25.359812] iwlwifi 0000:08:00.0: FH TRBs(2) = 0x00000000
  [   25.359825] iwlwifi 0000:08:00.0: FH TRBs(3) = 0x80300006
  [   25.359838] iwlwifi 0000:08:00.0: FH TRBs(4) = 0x00000000
  [   25.359851] iwlwifi 0000:08:00.0: FH TRBs(5) = 0x00000000
  [   25.359864] iwlwifi 0000:08:00.0: FH TRBs(6) = 0x00000000
  [   25.359877] iwlwifi 0000:08:00.0: FH TRBs(7) = 0x00709062
  [   25.359929] iwlwifi 0000:08:00.0: Q 0 is active and mapped to fifo 3 ra_tid 0x0000 [7,7]
  [   25.359987] iwlwifi 0000:08:00.0: Q 1 is active and mapped to fifo 2 ra_tid 0x0000 [0,0]
  [   25.360038] iwlwifi 0000:08:00.0: Q 2 is active and mapped to fifo 1 ra_tid 0x0000 [51,121]
  [   25.360090] iwlwifi 0000:08:00.0: Q 3 is active and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360142] iwlwifi 0000:08:00.0: Q 4 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360193] iwlwifi 0000:08:00.0: Q 5 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360245] iwlwifi 0000:08:00.0: Q 6 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360296] iwlwifi 0000:08:00.0: Q 7 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360347] iwlwifi 0000:08:00.0: Q 8 is active and mapped to fifo 3 ra_tid 0x0000 [0,0]
  [   25.360399] iwlwifi 0000:08:00.0: Q 9 is active and mapped to fifo 7 ra_tid 0x0000 [99,99]
  [   25.360450] iwlwifi 0000:08:00.0: Q 10 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360502] iwlwifi 0000:08:00.0: Q 11 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360554] iwlwifi 0000:08:00.0: Q 12 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360605] iwlwifi 0000:08:00.0: Q 13 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360656] iwlwifi 0000:08:00.0: Q 14 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360708] iwlwifi 0000:08:00.0: Q 15 is active and mapped to fifo 5 ra_tid 0x0000 [0,0]
  [   25.360759] iwlwifi 0000:08:00.0: Q 16 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360811] iwlwifi 0000:08:00.0: Q 17 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360862] iwlwifi 0000:08:00.0: Q 18 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360914] iwlwifi 0000:08:00.0: Q 19 is inactive and mapped to fifo 0 ra_tid 0x0000 [0,0]
  [   25.360966] iwlwifi 0000:08:00.0: Microcode SW error detected.  Restarting 0x2000000.
  [   25.360970] iwlwifi 0000:08:00.0: CSR values:
  [   25.360972] iwlwifi 0000:08:00.0: (2nd byte of CSR_INT_COALESCING is CSR_INT_PERIODIC_REG)
  [   25.360986] iwlwifi 0000:08:00.0:        CSR_HW_IF_CONFIG_REG: 0X40489204
  [   25.361000] iwlwifi 0000:08:00.0:          CSR_INT_COALESCING: 0X80000040
  [   25.361013] iwlwifi 0000:08:00.0:                     CSR_INT: 0X00000000
  [   25.361027] iwlwifi 0000:08:00.0:                CSR_INT_MASK: 0X00000000
  [   25.361041] iwlwifi 0000:08:00.0:           CSR_FH_INT_STATUS: 0X00000000
  [   25.361055] iwlwifi 0000:08:00.0:                 CSR_GPIO_IN: 0X00000000
  [   25.361069] iwlwifi 0000:08:00.0:                   CSR_RESET: 0X00000000
  [   25.361082] iwlwifi 0000:08:00.0:                CSR_GP_CNTRL: 0X080403c5
  [   25.361096] iwlwifi 0000:08:00.0:                  CSR_HW_REV: 0X00000144
  [   25.361110] iwlwifi 0000:08:00.0:              CSR_EEPROM_REG: 0X00000000
  [   25.361124] iwlwifi 0000:08:00.0:               CSR_EEPROM_GP: 0X80000000
  [   25.361137] iwlwifi 0000:08:00.0:              CSR_OTP_GP_REG: 0X803a0000
  [   25.361151] iwlwifi 0000:08:00.0:                 CSR_GIO_REG: 0X001f0042
  [   25.361165] iwlwifi 0000:08:00.0:            CSR_GP_UCODE_REG: 0X00000000
  [   25.361179] iwlwifi 0000:08:00.0:           CSR_GP_DRIVER_REG: 0X00000000
  [   25.361192] iwlwifi 0000:08:00.0:           CSR_UCODE_DRV_GP1: 0X00000000
  [   25.361206] iwlwifi 0000:08:00.0:           CSR_UCODE_DRV_GP2: 0X00000000
  [   25.361220] iwlwifi 0000:08:00.0:                 CSR_LED_REG: 0X00000060
  [   25.361234] iwlwifi 0000:08:00.0:        CSR_DRAM_INT_TBL_REG: 0X880b8dba
  [   25.361248] iwlwifi 0000:08:00.0:        CSR_GIO_CHICKEN_BITS: 0X27800200
  [   25.361262] iwlwifi 0000:08:00.0:             CSR_ANA_PLL_CFG: 0Xd55555d5
  [   25.361275] iwlwifi 0000:08:00.0:      CSR_MONITOR_STATUS_REG: 0X3d0801bd
  [   25.361289] iwlwifi 0000:08:00.0:           CSR_HW_REV_WA_REG: 0X0001001a
  [   25.361303] iwlwifi 0000:08:00.0:        CSR_DBG_HPET_MEM_REG: 0Xffff0000
  [   25.361305] iwlwifi 0000:08:00.0: FH register values:
  [   25.361326] iwlwifi 0000:08:00.0:         FH_RSCSR_CHNL0_STTS_WPTR_REG: 0X230fe700
  [   25.361339] iwlwifi 0000:08:00.0:        FH_RSCSR_CHNL0_RBDCB_BASE_REG: 0X0230fe60
  [   25.361351] iwlwifi 0000:08:00.0:                  FH_RSCSR_CHNL0_WPTR: 0X000000f0
  [   25.361364] iwlwifi 0000:08:00.0:         FH_MEM_RCSR_CHNL0_CONFIG_REG: 0X00801114
  [   25.361377] iwlwifi 0000:08:00.0:          FH_MEM_RSSR_SHARED_CTRL_REG: 0X000000fc
  [   25.361390] iwlwifi 0000:08:00.0:            FH_MEM_RSSR_RX_STATUS_REG: 0X03030000
  [   25.361403] iwlwifi 0000:08:00.0:    FH_MEM_RSSR_RX_ENABLE_ERR_IRQ2DRV: 0X00000000
  [   25.361416] iwlwifi 0000:08:00.0:                FH_TSSR_TX_STATUS_REG: 0X07ff0001
  [   25.361429] iwlwifi 0000:08:00.0:                 FH_TSSR_TX_ERROR_REG: 0X00000000
  [   25.361541] iwlwifi 0000:08:00.0: Start IWL Error Log Dump:
  [   25.361544] iwlwifi 0000:08:00.0: Status: 0x00000000, count: 6
  [   25.361547] iwlwifi 0000:08:00.0: Loaded firmware version: 25.30.13.0
  [   25.361550] iwlwifi 0000:08:00.0: 0x00000084 | NMI_INTERRUPT_UNKNOWN       
  [   25.361552] iwlwifi 0000:08:00.0: 0x00800634 | uPc
  [   25.361555] iwlwifi 0000:08:00.0: 0x00000000 | branchlink1
  [   25.361557] iwlwifi 0000:08:00.0: 0x00000B2E | branchlink2
  [   25.361559] iwlwifi 0000:08:00.0: 0x0001623C | interruptlink1
  [   25.361562] iwlwifi 0000:08:00.0: 0x000094F2 | interruptlink2
  [   25.361564] iwlwifi 0000:08:00.0: 0x00000000 | data1
  [   25.361566] iwlwifi 0000:08:00.0: 0x00000080 | data2
  [   25.361569] iwlwifi 0000:08:00.0: 0x07030000 | data3
  [   25.361571] iwlwifi 0000:08:00.0: 0xFFFBB960 | beacon time
  [   25.361573] iwlwifi 0000:08:00.0: 0x4E52984C | tsf low
  [   25.361575] iwlwifi 0000:08:00.0: 0x00000009 | tsf hi
  [   25.361577] iwlwifi 0000:08:00.0: 0x00000000 | time gp1
  [   25.361579] iwlwifi 0000:08:00.0: 0x00D3F64C | time gp2
  [   25.361581] iwlwifi 0000:08:00.0: 0x00000000 | time gp3
  [   25.361583] iwlwifi 0000:08:00.0: 0x0004191E | uCode version
  [   25.361585] iwlwifi 0000:08:00.0: 0x00000144 | hw version
  [   25.361587] iwlwifi 0000:08:00.0: 0x40489204 | board version
  [   25.361590] iwlwifi 0000:08:00.0: 0x0233001C | hcmd
  [   25.361592] iwlwifi 0000:08:00.0: 0xA4022002 | isr0
  [   25.361594] iwlwifi 0000:08:00.0: 0x00800000 | isr1
  [   25.361596] iwlwifi 0000:08:00.0: 0x00000002 | isr2
  [   25.361598] iwlwifi 0000:08:00.0: 0x004120C4 | isr3
  [   25.361600] iwlwifi 0000:08:00.0: 0x00000000 | isr4
  [   25.361602] iwlwifi 0000:08:00.0: 0x00000110 | isr_pref
  [   25.361604] iwlwifi 0000:08:00.0: 0x00000000 | wait_event
  [   25.361606] iwlwifi 0000:08:00.0: 0x00000080 | l2p_control
  [   25.361609] iwlwifi 0000:08:00.0: 0x00012030 | l2p_duration
  [   25.361611] iwlwifi 0000:08:00.0: 0x0000003F | l2p_mhvalid
  [   25.361613] iwlwifi 0000:08:00.0: 0x00000080 | l2p_addr_match
  [   25.361615] iwlwifi 0000:08:00.0: 0x00000005 | lmpm_pmg_sel
  [   25.361618] iwlwifi 0000:08:00.0: 0x17061509 | timestamp
  [   25.361620] iwlwifi 0000:08:00.0: 0x0034F000 | flow_handler
  [   25.497461] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   25.497702] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   25.716368] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled
  [   25.716609] iwlwifi 0000:08:00.0: L1 Enabled - LTR Enabled

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References

[Bug 1527444] [NEW] Intel 7260 Wifi not working on Ubuntu 15.10
From: Rodrigo Primo, 2015-12-18