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Message #152415
[Bug 1527740] Re: Touchpad intermittently stops working
D Fine, as per http://support.lenovo.com/us/en/products/Laptops-and-
netbooks/ThinkPad-X-Series-laptops/ThinkPad-X1-Carbon-Type-34xx? an
update to your computer's buggy and outdated BIOS is available (2.72).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. Also, you don't have
to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-2.72
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1527740
Title:
Touchpad intermittently stops working
Status in linux package in Ubuntu:
Incomplete
Bug description:
Touchpad intermittently stops working on lenovo carbon x1 (gen1)
If I close the lid, or sometimes disable and then re-enable touchpad
in BIOS, it may sometimes come back. Sometimes running the software
updater seems to fix or break it, but this may be incidental
also perhaps incidental, im using virtualbox alot, and thats really
the only thing new in my workflow.
when it doesn't work, xinput list sometimes does not show the device.
Once it shows, i can see properties in system settings -> mouse and
touchpad', but that doesn't necessarily mean the touchpad is going to
come alive.
If it does start to work, it often works across several reboots.
i've attached some additional files in a tarball:
-- beforeaAndAfterLidClose -- this was a run of cat /proc/bus/input/devices before and after closing lid ... note that after closing and reopening, the TouchPad shows up.
-- dmesg
-- devices: a full '/cat/proc/bus/devices', obtained after the touchpad reappeared, which will show the vendor information
-- Xorg.0.log
define@x1:~/Desktop/touchPad$ lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: define 2741 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Dec 18 14:32:53 2015
HibernationDevice: RESUME=UUID=298e288a-808a-477a-b4b6-3905d0819c47
InstallationDate: Installed on 2014-10-12 (432 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: LENOVO 34606V9
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-74-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-74-generic N/A
linux-backports-modules-3.13.0-74-generic N/A
linux-firmware 1.127.19
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G6ET96WW (2.56 )
dmi.board.asset.tag: Not Available
dmi.board.name: 34606V9
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG6ET96WW(2.56):bd04/29/2013:svnLENOVO:pn34606V9:pvrThinkPadX1Carbon:rvnLENOVO:rn34606V9:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 34606V9
dmi.product.version: ThinkPad X1 Carbon
dmi.sys.vendor: LENOVO
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