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Message #152475
[Bug 1464832] Re: suspend/resume failure
Joyce George, as per http://support.hp.com/us-
en/drivers/selfservice/hp-15-r000-notebook-pc-
series/6875200/model/7089867#Z7_3054ICK0K8UDA0AQC11TA930O2 an update to
your computer's buggy and outdated BIOS is available (F.39). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-f.39
--
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https://bugs.launchpad.net/bugs/1464832
Title:
suspend/resume failure
Status in linux package in Ubuntu:
Incomplete
Bug description:
The system does not resume from suspend mode.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-38-generic 3.16.0-38.52~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
Uname: Linux 3.16.0-38-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
Date: Thu Jun 11 09:41:16 2015
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
InstallationDate: Installed on 2015-06-03 (9 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
InterpreterPath: /usr/bin/python3.4
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
SourcePackage: linux-lts-utopic
Title: suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: joyce 2657 F.... pulseaudio
/dev/snd/pcmC1D0p: joyce 2657 F...m pulseaudio
/dev/snd/controlC1: joyce 2657 F.... pulseaudio
CRDA:
country IN:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5735 - 5835 @ 40), (N/A, 20)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=a3351975-6b46-4987-a97f-b37bf304b5a1
InstallationDate: Installed on 2015-06-03 (199 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP 15 Notebook PC
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=8c3ae3f4-a1db-4e48-b3c8-482d1bdfb867 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/21/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.18
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2212
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.28
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.18:bd05/21/2014:svnHewlett-Packard:pnHP15NotebookPC:pvr0991100000000000000600087:rvnHewlett-Packard:rn2212:rvr86.28:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 15 Notebook PC
dmi.product.version: 0991100000000000000600087
dmi.sys.vendor: Hewlett-Packard
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