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[Bug 1225377] Re: [Packard Bell EasyNote EN LE 11BZ] Suspend don't work black screen

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: tistructor <tistructor@xxxxxxxxx>
Date: Mon, 16 Sep 2013 08:15:40 -0000
Reply-to: Bug 1225377 <1225377@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected saucy

** Description changed:

  resume to suspend don't work. Remain Black screen. Power button function
  right for shutdown and successive restart system.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fabio      1927 F.... pulseaudio
   /dev/snd/pcmC1D0p:   fabio      1927 F...m pulseaudio
   /dev/snd/controlC0:  fabio      1927 F.... pulseaudio
                        fabio      2411 F.... pulseaudio
  CRDA:
   country EU:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Sat Sep 14 13:48:08 2013
  HibernationDevice: RESUME=UUID=aa6a6b45-c040-47c2-8ef5-9c9eba2cadf0
  InstallationDate: Installed on 2013-09-07 (6 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MachineType: Packard Bell ENLE11BZ
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic.efi.signed root=UUID=c4d48b66-0b99-4068-b1cd-1b585471059a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/27/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: EG70_BZ
  dmi.board.vendor: Packard Bell
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd03/27/2013:svnPackardBell:pnENLE11BZ:pvrV2.14:rvnPackardBell:rnEG70_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: ENLE11BZ
  dmi.product.version: V2.14
  dmi.sys.vendor: Packard Bell
+ --- 
+ ApportVersion: 2.12.1-0ubuntu4
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     2829 F.... pulseaudio
+  /dev/snd/controlC0:  ubuntu     2829 F.... pulseaudio
+ CasperVersion: 1.336
+ DistroRelease: Ubuntu 13.10
+ LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130915)
+ MachineType: Packard Bell ENLE11BZ
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
+ ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-7-generic N/A
+  linux-backports-modules-3.11.0-7-generic  N/A
+  linux-firmware                            1.114
+ Tags:  saucy
+ Uname: Linux 3.11.0-7-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 03/27/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.14
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: EG70_BZ
+ dmi.board.vendor: Packard Bell
+ dmi.board.version: Base Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Chassis Manufacturer
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd03/27/2013:svnPackardBell:pnENLE11BZ:pvrV2.14:rvnPackardBell:rnEG70_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
+ dmi.product.name: ENLE11BZ
+ dmi.product.version: V2.14
+ dmi.sys.vendor: Packard Bell

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1225377/+attachment/3823200/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1225377

Title:
  [Packard Bell EasyNote EN LE 11BZ] Suspend don't work black screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  resume to suspend don't work. Remain Black screen. Power button
  function right for shutdown and successive restart system.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-30-generic 3.8.0-30.44
  ProcVersionSignature: Ubuntu 3.8.0-30.44-generic 3.8.13.6
  Uname: Linux 3.8.0-30-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  fabio      1927 F.... pulseaudio
   /dev/snd/pcmC1D0p:   fabio      1927 F...m pulseaudio
   /dev/snd/controlC0:  fabio      1927 F.... pulseaudio
                        fabio      2411 F.... pulseaudio
  CRDA:
   country EU:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5490 - 5710 @ 40), (N/A, 27), DFS
  Date: Sat Sep 14 13:48:08 2013
  HibernationDevice: RESUME=UUID=aa6a6b45-c040-47c2-8ef5-9c9eba2cadf0
  InstallationDate: Installed on 2013-09-07 (6 days ago)
  InstallationMedia: Xubuntu 13.04 "Raring Ringtail" - Release amd64 (20130423.1)
  MachineType: Packard Bell ENLE11BZ
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-30-generic.efi.signed root=UUID=c4d48b66-0b99-4068-b1cd-1b585471059a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-30-generic N/A
   linux-backports-modules-3.8.0-30-generic  N/A
   linux-firmware                            1.106
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/27/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: EG70_BZ
  dmi.board.vendor: Packard Bell
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd03/27/2013:svnPackardBell:pnENLE11BZ:pvrV2.14:rvnPackardBell:rnEG70_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: ENLE11BZ
  dmi.product.version: V2.14
  dmi.sys.vendor: Packard Bell
  ---
  ApportVersion: 2.12.1-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     2829 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     2829 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130915)
  MachineType: Packard Bell ENLE11BZ
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.11.0-7.13-generic 3.11.0
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-7-generic N/A
   linux-backports-modules-3.11.0-7-generic  N/A
   linux-firmware                            1.114
  Tags:  saucy
  Uname: Linux 3.11.0-7-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 03/27/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.14
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: EG70_BZ
  dmi.board.vendor: Packard Bell
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.14:bd03/27/2013:svnPackardBell:pnENLE11BZ:pvrV2.14:rvnPackardBell:rnEG70_BZ:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: ENLE11BZ
  dmi.product.version: V2.14
  dmi.sys.vendor: Packard Bell

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References

[Bug 1225377] [NEW] Suspend don't work black screen
From: tistructor, 2013-09-14