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[Bug 1527491] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1527491

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1527491

Title:
  QinHeng Electronics HL-340 USB-Serial adapter

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  USB serial adapter detected but not working.

  $ lsusb
  Bus 001 Device 125: ID 1a86:7523 QinHeng Electronics HL-340 USB-Serial adapter

  
  $ ls /dev/ttyU*
  /dev/ttyUSB0

  From syslog
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.018937] usb 1-1: new full-speed USB device number 126 using xhci_hcd
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183954] usb 1-1: New USB device found, idVendor=1a86, idProduct=7523
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183959] usb 1-1: New USB device strings: Mfr=0, Product=2, SerialNumber=0
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.183962] usb 1-1: Product: USB2.0-Ser!
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.184731] ch341 1-1:1.0: ch341-uart converter detected
  Dec 18 09:35:23 pieter-ThinkPad kernel: [487228.185569] usb 1-1: ch341-uart converter now attached to ttyUSB0
  Dec 18 09:35:23 pieter-ThinkPad mtp-probe: checking bus 1, device 126: "/sys/devices/pci0000:00/0000:00:14.0/usb1/1-1"
  Dec 18 09:35:23 pieter-ThinkPad mtp-probe: bus: 1, device: 126 was not an MTP device

  
  $ uname -a
  Linux pieter-ThinkPad 4.3.0-040300-lowlatency #201511020949 SMP PREEMPT Mon Nov 2 14:55:33 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

  
  Google search
  http://comments.gmane.org/gmane.linux.usb.general/121851
  https://bugzilla.redhat.com/show_bug.cgi?id=1235715
  http://unix.stackexchange.com/questions/189896/testing-if-hl-340-works

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