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Message #152625
[Bug 1435246] Re: No available driver was found in the "Additional Driver" tool for an I+N system on 14.04.2
apport information
** Tags added: apport-collected
** Description changed:
CID: 201408-15447 Dell Vostro 3449
This is an I+N hybrid graphci system, but the proprietary nVidia video
driver is not available in the "Additional driver" tool even with system
upgraded to 3.16.0-31.
00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 08)
08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-31-generic 3.16.0-31.43~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Mar 23 04:05:26 2015
InstallationDate: Installed on 2015-03-23 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: ubuntu 1542 F.... pulseaudio
+ /dev/snd/controlC0: ubuntu 1542 F.... pulseaudio
+ CRDA:
+ country TW:
+ (2402 - 2472 @ 40), (3, 27)
+ (5270 - 5330 @ 40), (3, 17), DFS
+ (5735 - 5815 @ 40), (3, 30)
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=6684dd24-230b-439d-b472-e64c6a9d0032
+ InstallationDate: Installed on 2015-12-21 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: Dell Inc. Vostro 3449
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-57-generic.efi.signed root=UUID=d597d53e-d9fa-4631-b79c-d1b3472c8e80 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
+ RelatedPackageVersions:
+ linux-restricted-modules-3.16.0-57-generic N/A
+ linux-backports-modules-3.16.0-57-generic N/A
+ linux-firmware 1.127.19
+ Tags: trusty
+ Uname: Linux 3.16.0-57-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/25/2014
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A00
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: Not Specified
+ dmi.modalias: dmi:bvnDellInc.:bvrA00:bd10/25/2014:svnDellInc.:pnVostro3449:pvrA00:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvrNotSpecified:
+ dmi.product.name: Vostro 3449
+ dmi.product.version: A00
+ dmi.sys.vendor: Dell Inc.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1435246/+attachment/4538161/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1435246
Title:
No available driver was found in the "Additional Driver" tool for an
I+N system on 14.04.2
Status in HWE Next:
Confirmed
Status in linux package in Ubuntu:
Confirmed
Bug description:
CID: 201408-15447 Dell Vostro 3449
This is an I+N hybrid graphci system, but the proprietary nVidia video
driver is not available in the "Additional driver" tool even with
system upgraded to 3.16.0-31.
00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 08)
08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-31-generic 3.16.0-31.43~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-31.43~14.04.1-generic 3.16.7-ckt5
Uname: Linux 3.16.0-31-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Mar 23 04:05:26 2015
InstallationDate: Installed on 2015-03-23 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1542 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1542 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=6684dd24-230b-439d-b472-e64c6a9d0032
InstallationDate: Installed on 2015-12-21 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. Vostro 3449
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-57-generic.efi.signed root=UUID=d597d53e-d9fa-4631-b79c-d1b3472c8e80 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-57.77~14.04.1-generic 3.16.7-ckt20
RelatedPackageVersions:
linux-restricted-modules-3.16.0-57-generic N/A
linux-backports-modules-3.16.0-57-generic N/A
linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.16.0-57-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/25/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd10/25/2014:svnDellInc.:pnVostro3449:pvrA00:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3449
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
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References