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Message #152737
[Bug 1528240] ProcModules.txt
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1528240/+attachment/4538331/+files/ProcModules.txt
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https://bugs.launchpad.net/bugs/1528240
Title:
USB 3.0 hub has no power when USB storage device is plugged
Status in linux package in Ubuntu:
Confirmed
Bug description:
lsb_release -rd
Description: Ubuntu 15.10
Release: 15.10
linux-image-4.2.0-17-generic
When I plug USB 3.0 storage device(Transcend TS32GJF780 USB 3.0 32 Gb
flash drive) into one of USB 3.0 ports in USB hub (DELL U2713HM
monitor) and hub is connected to USB 3.0 port on my MB - no USB device
is detected. lsusb shows no device is connected to hub ports:
lsusb -t
/: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
|__ Port 2: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
|__ Port 6: Dev 4, If 0, Class=Video, Driver=uvcvideo, 480M
|__ Port 6: Dev 4, If 1, Class=Video, Driver=uvcvideo, 480M
|__ Port 6: Dev 4, If 2, Class=Audio, Driver=snd-usb-audio, 480M
|__ Port 6: Dev 4, If 3, Class=Audio, Driver=snd-usb-audio, 480M
/: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
|__ Port 3: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M
/: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 5000M
/: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
|__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/4p, 480M
/: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 5000M
/: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/2p, 480M
Expected: hub device on Bus 04/Port1 has storage device listed.
Workaround: if I check if power is supplied to the USB 3.0 hub device,
I see:
cat /sys/bus/usb/devices/usb4/4-1/power/control
auto
Then if I manually turn power on:
echo on >/sys/bus/usb/devices/usb4/4-1/power/control
USB 3.0 device appears and works.
This problem is not reproducible if the same USB hub is attached to USB 2.0 port, so it is likely to be USB XHCI driver problem.
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ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: dad 3733 F.... pulseaudio
/dev/snd/controlC1: dad 3733 F.... pulseaudio
/dev/snd/controlC0: dad 3733 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=ec75df3c-6d00-4f8f-b472-329453228f6c
InstallationDate: Installed on 2015-01-18 (336 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-17-generic root=UUID=299f7f51-d713-41f7-9a41-8603a94788d4 ro quiet splash
ProcVersionSignature: Ubuntu 4.2.0-17.21-generic 4.2.3
RelatedPackageVersions:
linux-restricted-modules-4.2.0-17-generic N/A
linux-backports-modules-4.2.0-17-generic N/A
linux-firmware 1.149.3
RfKill:
Tags: wily
Uname: Linux 4.2.0-17-generic x86_64
UpgradeStatus: Upgraded to wily on 2015-12-19 (1 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 05/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4701
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P9X79
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4701:bd05/06/2014:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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