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[Bug 1529266] Re: HP Spectre x360 suspend/resume failure

 

Stephen, as per http://support.hp.com/us-en/drivers/selfservice/hp-
spectre-13-4000-x360-convertible-
pc/7527520/model/7791776#Z7_3054ICK0K8UDA0AQC11TA930O2 an update to your
computer's buggy and outdated BIOS is available (F.2D). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.2d

** Summary changed:

- HP Spectre x360 suspend/resume failure
+ [HP Spectre x360 - 13-4005dx] suspend/resume failure

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https://bugs.launchpad.net/bugs/1529266

Title:
  [HP Spectre x360 - 13-4005dx] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Upgrading from 15.04 to 15.10 my Spectre x360 is no longer able to
  suspend (either shutting the lid or sudo pm-suspend in a terminal).
  This is (AFAIK) the same problem as #1502531.

  Following the instructions in #1502531 I updated to mainline kernel
  v4.4-rc6-wily and had no problems suspending the machine.

  At the request of Chris Penalver I did the following:
   1. rebooted to the Ubuntu 4.2.0-22-generic kernel (since I've been running 4.4)
   2. ran sudo pm-suspend, system locked up (frozen mouse, caps lock key didn't light up when pressed)
   3. held the power button to shut laptop off
   4. booted into the 4.2.0-22-generic kernel again
   5. ran ubuntu-bug linux to generate this bug report

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-22-generic 4.2.0-22.27
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic x86_64
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  scbash     1551 F.... pulseaudio
  CurrentDesktop: GNOME-Classic:GNOME
  Date: Fri Dec 25 11:29:40 2015
  HibernationDevice: RESUME=UUID=ab9ec8da-59c5-439b-b82d-c2f9eed12b3c
  InstallationDate: Installed on 2015-05-22 (217 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic.efi.signed root=UUID=a70d7c75-082c-4180-9512-a509e815ff74 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-22-generic N/A
   linux-backports-modules-4.2.0-22-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-11-12 (43 days ago)
  dmi.bios.date: 10/20/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.2C
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 802D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 58.41
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.2C:bd10/20/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.41:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Spectre x360 Convertible 13
  dmi.sys.vendor: Hewlett-Packard

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