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Message #153465
[Bug 1529381] Re: Updating 14.04.3 to latest updates renders system unbootable
apport information
** Tags added: apport-collected
** Description changed:
To reproduce (on this hardware)
1) Install 14.04.3 LTS (Ubuntu or XUbuntu)
2) Install updates
3) Reboot
The kernel used after update is 3.19.0-42. Booting with the kernel that
came with the install image (3.19.0-25) works fine.
This computer is a HP Compaq 6715s. I have looked at HPs support pages
for BIOS updates for this model but none was available.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Dec 26 16:36:30 2015
InstallationDate: Installed on 2015-12-26 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
+ CurrentDesktop: XFCE
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=522810df-638a-412b-9aab-791e2e2bc545
+ InstallationDate: Installed on 2015-12-26 (0 days ago)
+ InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
+ MachineType: Hewlett-Packard HP Compaq 6715s (RU655ET#AK8)
+ Package: linux (not installed)
+ PccardctlIdent:
+ Socket 0:
+ no product info available
+ PccardctlStatus:
+ Socket 0:
+ no card
+ ProcFB: 0 radeondrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=0dd333f9-6172-41eb-9472-a321d48c04eb ro quiet splash
+ ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-25-generic N/A
+ linux-backports-modules-3.19.0-25-generic N/A
+ linux-firmware 1.127.19
+ RfKill:
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
+ Tags: trusty
+ Uname: Linux 3.19.0-25-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ WifiSyslog: Dec 27 13:38:38 michael wpa_supplicant[815]: wlan1: CTRL-EVENT-SCAN-STARTED
+ _MarkForUpload: True
+ dmi.bios.date: 03/26/2007
+ dmi.bios.vendor: Hewlett-Packard
+ dmi.bios.version: 68YTT Ver. F.03
+ dmi.board.name: 30C2
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: KBC Version 71.21
+ dmi.chassis.asset.tag: CNU7201T8J
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.03:bd03/26/2007:svnHewlett-Packard:pnHPCompaq6715s(RU655ET#AK8):pvrF.03:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.21:cvnHewlett-Packard:ct10:cvr:
+ dmi.product.name: HP Compaq 6715s (RU655ET#AK8)
+ dmi.product.version: F.03
+ dmi.sys.vendor: Hewlett-Packard
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1529381/+attachment/4540774/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1529381
Title:
Updating 14.04.3 to latest updates renders system unbootable
Status in linux package in Ubuntu:
Incomplete
Bug description:
To reproduce (on this hardware)
1) Install 14.04.3 LTS (Ubuntu or XUbuntu)
2) Install updates
3) Reboot
The kernel used after update is 3.19.0-42. Booting with the kernel
that came with the install image (3.19.0-25) works fine.
This computer is a HP Compaq 6715s. I have looked at HPs support pages
for BIOS updates for this model but none was available.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Dec 26 16:36:30 2015
InstallationDate: Installed on 2015-12-26 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=522810df-638a-412b-9aab-791e2e2bc545
InstallationDate: Installed on 2015-12-26 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Hewlett-Packard HP Compaq 6715s (RU655ET#AK8)
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=0dd333f9-6172-41eb-9472-a321d48c04eb ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog: Dec 27 13:38:38 michael wpa_supplicant[815]: wlan1: CTRL-EVENT-SCAN-STARTED
_MarkForUpload: True
dmi.bios.date: 03/26/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.03
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.21
dmi.chassis.asset.tag: CNU7201T8J
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.03:bd03/26/2007:svnHewlett-Packard:pnHPCompaq6715s(RU655ET#AK8):pvrF.03:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (RU655ET#AK8)
dmi.product.version: F.03
dmi.sys.vendor: Hewlett-Packard
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References