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[Bug 1529497] [NEW] Frequent iwlwifi crashes

 

Public bug reported:

I experience very frequent wireless network deconnections on my laptop.
A typical case is when I close the screen : when I open it again, the
network is systematically gone.  Sometimes it's just that the wifi
options won't show up in NetworkManager dropdown menu, but on other
occasions the menu says that the wifi has been turned off with a
hardware switch (there is no such switch on the laptop).

Syslog shows crashes related to iwlwifi (search for "Trace" in the
attached file).

Sorry for the poor report, but I don't have much time to narrow down the
issue.  Of course I can add whichever information is needed.

fang@MiniFang:~$ LANG=en_US lsb_release -rd
Description:	Ubuntu 14.04.3 LTS
Release:	14.04
fang@MiniFang:~$ LANG=en_US apt-cache policy linux-firmware
linux-firmware:
  Installed: 1.127.19
  Candidate: 1.127.19
  Version table:
 *** 1.127.19 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     1.127.18 0
        500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
     1.127 0
        500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
fang@MiniFang:~$ sudo LANG=en_US lshw -C network
  *-network               
       description: Wireless interface
       product: Wireless 7260
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:02:00.0
       logical name: wlan0
       version: c3
       serial: 48:51:b7:e1:26:b6
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
       configuration: broadcast=yes driver=iwlwifi driverversion=3.19.0-42-generic firmware=25.17.12.0 ip=192.168.0.12 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
       resources: irq:52 memory:f7100000-f7101fff
  *-network
       description: Ethernet interface
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical id: 0.1
       bus info: pci@0000:03:00.1
       logical name: eth0
       version: 12
       serial: 80:fa:5b:14:57:4b
       size: 10Mbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8411-2_0.0.1 07/08/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
       resources: irq:48 ioport:e000(size=256) memory:f7014000-f7014fff memory:f7010000-f7013fff

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-firmware 1.127.19
ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Dec 27 18:30:50 2015
Dependencies:
 
InstallationDate: Installed on 2015-08-20 (128 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: linux-firmware
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-firmware (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Attachment added: "/var/log/syslog"
   https://bugs.launchpad.net/bugs/1529497/+attachment/4540991/+files/syslog

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https://bugs.launchpad.net/bugs/1529497

Title:
  Frequent iwlwifi crashes

Status in linux-firmware package in Ubuntu:
  New

Bug description:
  I experience very frequent wireless network deconnections on my
  laptop.  A typical case is when I close the screen : when I open it
  again, the network is systematically gone.  Sometimes it's just that
  the wifi options won't show up in NetworkManager dropdown menu, but on
  other occasions the menu says that the wifi has been turned off with a
  hardware switch (there is no such switch on the laptop).

  Syslog shows crashes related to iwlwifi (search for "Trace" in the
  attached file).

  Sorry for the poor report, but I don't have much time to narrow down
  the issue.  Of course I can add whichever information is needed.

  fang@MiniFang:~$ LANG=en_US lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  fang@MiniFang:~$ LANG=en_US apt-cache policy linux-firmware
  linux-firmware:
    Installed: 1.127.19
    Candidate: 1.127.19
    Version table:
   *** 1.127.19 0
          500 http://fr.archive.ubuntu.com/ubuntu/ trusty-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       1.127.18 0
          500 http://security.ubuntu.com/ubuntu/ trusty-security/main amd64 Packages
       1.127 0
          500 http://fr.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
  fang@MiniFang:~$ sudo LANG=en_US lshw -C network
    *-network               
         description: Wireless interface
         product: Wireless 7260
         vendor: Intel Corporation
         physical id: 0
         bus info: pci@0000:02:00.0
         logical name: wlan0
         version: c3
         serial: 48:51:b7:e1:26:b6
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
         configuration: broadcast=yes driver=iwlwifi driverversion=3.19.0-42-generic firmware=25.17.12.0 ip=192.168.0.12 latency=0 link=yes multicast=yes wireless=IEEE 802.11bgn
         resources: irq:52 memory:f7100000-f7101fff
    *-network
         description: Ethernet interface
         product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
         vendor: Realtek Semiconductor Co., Ltd.
         physical id: 0.1
         bus info: pci@0000:03:00.1
         logical name: eth0
         version: 12
         serial: 80:fa:5b:14:57:4b
         size: 10Mbit/s
         capacity: 1Gbit/s
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
         configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8411-2_0.0.1 07/08/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
         resources: irq:48 ioport:e000(size=256) memory:f7014000-f7014fff memory:f7010000-f7013fff

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-firmware 1.127.19
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Dec 27 18:30:50 2015
  Dependencies:
   
  InstallationDate: Installed on 2015-08-20 (128 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)

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