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Message #153586
[Bug 1478044] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1478044/+attachment/4540997/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1478044
Title:
acer e 15 (e5-573g-34QR) wireless not detected, told not supported
more info and diagnostic output http://ow.ly/Q2DTl
Status in linux package in Ubuntu:
Incomplete
Bug description:
wireless not detected
seems not supported
on acer laptop
aspire e 15
(E5-573G-34QR)
attached output of wireless debug script
also see http://askubuntu.com/questions/652199/wireless-not-there-
on-a-aspire-e-15
this image might help too http://postimg.org/image/gll0p0bxt/920b14c9/
not there in network list (Wireless section missing)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 24 20:12:39 2015
InstallationDate: Installed on 2015-07-24 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: t 2008 F.... pulseaudio
/dev/snd/controlC1: t 2008 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=dc7a2a63-0e59-4bf0-8609-15739ad4e678
InstallationDate: Installed on 2015-07-24 (156 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Acer Aspire E5-573G
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=4663c420-9c6c-4806-bb7a-cd11a7002162 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
RelatedPackageVersions:
linux-restricted-modules-3.16.0-45-generic N/A
linux-backports-modules-3.16.0-45-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.16.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/11/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.13
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.13:bd05/11/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573G
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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