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[Bug 343749] Re: LSI SAS 1078 not detected when installing

 

I can confirm this issue has not been resolved yet in Ubuntu 14.04 LTS
latest ISO.

Tried the iommu=soft solution -> didn't work.

Tried to load every kernel module that seemed even remotely connected to
the issue via the BusyBox tty -> no joy :(

This is a major issue, since it's hampering installation of Ubuntu
Server on our servers.

I found out that the mfi module might fix this issue : http://manpages.ubuntu.com/manpages/trusty/man4/mfi.4freebsd.html
but for some reason it's not included in the Ubuntu Server 14.04 installation ISO.

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https://bugs.launchpad.net/bugs/343749

Title:
  LSI SAS 1078 not detected when installing

Status in linux package in Ubuntu:
  Incomplete
Status in linux package in Fedora:
  Confirmed

Bug description:
  Binary package hint: linux-source-2.6.27

  Trying to install Ubuntu 8.10 on an IBM 3950 M2 with:

  - Chipset ICH7
  - Integrated network card Broadcom NetXtreme II BCM5709 Gigabit Eternet (rev 06)
  - Network card Intel Pro/1000 PT 82571EB (4 ports)
  - LSI Logic/Symbios Logic SAS 1078 PCI-Express Fusion MPT SAS (rev ff)
  - RSA card 

  All devices appear correctly in an lspci command. During the install
  process, only the Broadcom network card is detected, although the
  e1000e driver is loaded. During the disk detection, no disks are
  found, although the mptsas driver is loaded.

  Here you are some information I manually copied from the screen of the
  server (dmesg while detecting the network hardware):

  [..]
  Fusion MPT base driver 3.04.07
  Copyright (c) 1999-2008 LSI Corporation
  mptsas 0000:04:00.0: PCI INT A -> GSI 46 (level, low) -> IRQ 46
  mptbase: ioc0: Initiating bringup
  e1000e: Intel(R) PRO/1000 Network Driver - 0.3.3.3-k6
  e1000e: Copyright (c) 1999-2008 Intel Corporation.
  ioc0: LSISAS1078 C2: Capabilities={Initiator}
  mptbase: ioc0: PCI-MSI enabled
  mptsas 0000:04:00.0: setting latency timer to 64
  Calgary: DMA error on CalIOC2 PHB 0x3
  Calgary: 0x02000000@CSR 0x00000000@PLSSR 0xb0008000@CSMR 0x00000000@MCK
  Calgary: 0x00000000@0x810 0xfee0c000@0x820 0x00000000@0x830 0x00000000@0x840 0x03804a00@0x850 0x00000000@0x860 0x00000000@0x870
  Calgary: 0x00000000@0xcb0
  mptbase: ioc0: Initiating recovery
  mptbase: ioc0: WARNING - Unexpected doorbell active!
  mptbase: ioc0: WARNING - NOT READY!
  mptbase: ioc0: WARNING - Cannot recover rc = -1!
  mptbase: ioc0: WARNING - Firmware Reload FAILED!
  Clocksource tsc unstable (delta = 48342981112 ns)

  And here you are part of the result of the lspci command (copied
  manually, too):

  04:00.0 SCSI storage controller: LSI Logic / Symbios Logic SAS1078 PCI-Express Fusion-MPT SAS (rev ff)
  20:00.0 Ethernet controller: Intel Corporation 82571EB Gigabit Ethernet Controller (Copper) (rev 06)
  20:00.1 Idem.
  21:00.0 Idem.
  21:00.1 Idem.

  I have been searching the Internet for hours with no luck. I have
  tried disabling the onboard LAN controller with no luck.

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