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[Bug 1529685] [NEW] Suspend-Resume freezes the system completely

 

Public bug reported:

On a HP 250 G3, if I suspend the system, I can’t resume it. If I try, the screen is stuck to whatever was shown last. This seems not to be related to my graphical system, since the problem is the same, when I’m performing "suspend" in the Ctrl+Alt+F1 terminal (closing the display).
What else can I provide to help you?

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-42-generic 3.19.0-42.48
ProcVersionSignature: Ubuntu 3.19.0-42.48-generic 3.19.8-ckt10
Uname: Linux 3.19.0-42-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  babbl      1490 F.... pulseaudio
 /dev/snd/controlC1:  babbl      1490 F.... pulseaudio
CurrentDesktop: MATE
Date: Mon Dec 28 20:09:33 2015
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=34ce0104-ddbf-4b6e-8f5b-2012550d55ef
InstallationDate: Installed on 2015-10-17 (72 days ago)
InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
Lsusb:
 Bus 003 Device 003: ID 064e:9320 Suyin Corp. 
 Bus 003 Device 002: ID 8087:8000 Intel Corp. 
 Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP 250 G3 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=ce32a0c7-c1c0-4a26-90c2-6466918c1e3d ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-42-generic N/A
 linux-backports-modules-3.19.0-42-generic  N/A
 linux-firmware                             1.143.7
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/23/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2212
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.44
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.31:bd10/23/2014:svnHewlett-Packard:pnHP250G3NotebookPC:pvr0991100000000000000600087:rvnHewlett-Packard:rn2212:rvr86.44:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP 250 G3 Notebook PC
dmi.product.version: 0991100000000000000600087
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

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https://bugs.launchpad.net/bugs/1529685

Title:
  Suspend-Resume freezes the system completely

Status in linux package in Ubuntu:
  New

Bug description:
  On a HP 250 G3, if I suspend the system, I can’t resume it. If I try, the screen is stuck to whatever was shown last. This seems not to be related to my graphical system, since the problem is the same, when I’m performing "suspend" in the Ctrl+Alt+F1 terminal (closing the display).
  What else can I provide to help you?

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-42-generic 3.19.0-42.48
  ProcVersionSignature: Ubuntu 3.19.0-42.48-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  babbl      1490 F.... pulseaudio
   /dev/snd/controlC1:  babbl      1490 F.... pulseaudio
  CurrentDesktop: MATE
  Date: Mon Dec 28 20:09:33 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=34ce0104-ddbf-4b6e-8f5b-2012550d55ef
  InstallationDate: Installed on 2015-10-17 (72 days ago)
  InstallationMedia: Ubuntu-MATE 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  Lsusb:
   Bus 003 Device 003: ID 064e:9320 Suyin Corp. 
   Bus 003 Device 002: ID 8087:8000 Intel Corp. 
   Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP 250 G3 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-42-generic.efi.signed root=UUID=ce32a0c7-c1c0-4a26-90c2-6466918c1e3d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-42-generic N/A
   linux-backports-modules-3.19.0-42-generic  N/A
   linux-firmware                             1.143.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/23/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2212
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 86.44
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.31:bd10/23/2014:svnHewlett-Packard:pnHP250G3NotebookPC:pvr0991100000000000000600087:rvnHewlett-Packard:rn2212:rvr86.44:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 250 G3 Notebook PC
  dmi.product.version: 0991100000000000000600087
  dmi.sys.vendor: Hewlett-Packard

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