kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Carl Englund, the issue you are reporting is an upstream one. Could you
please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO Lv Zheng, Bob Moore, and Rafael J. Wysocki, CC linux-acpi)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Importance: Medium => High

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

** Summary changed:

- Updating 14.04.3 to latest updates renders system unbootable
+ [HP Compaq 6715s] Updating kernel renders system unbootable

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1529381

Title:
  [HP Compaq 6715s] Updating kernel renders system unbootable

Status in linux package in Ubuntu:
  Triaged

Bug description:
  To reproduce (on this hardware)

  1) Install 14.04.3 LTS (Ubuntu or XUbuntu)
  2) Install updates
  3) Reboot

  The kernel used after update is 3.19.0-42. Booting with the kernel
  that came with the install image (3.19.0-25) works fine.

  This computer is a HP Compaq 6715s. I have looked at HPs support pages
  for BIOS updates for this model but none was available.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: XFCE
  Date: Sat Dec 26 16:36:30 2015
  InstallationDate: Installed on 2015-12-26 (0 days ago)
  InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CurrentDesktop: XFCE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=522810df-638a-412b-9aab-791e2e2bc545
  InstallationDate: Installed on 2015-12-26 (0 days ago)
  InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Hewlett-Packard HP Compaq 6715s (RU655ET#AK8)
  Package: linux (not installed)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=0dd333f9-6172-41eb-9472-a321d48c04eb ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.19
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog: Dec 27 13:38:38 michael wpa_supplicant[815]: wlan1: CTRL-EVENT-SCAN-STARTED
  _MarkForUpload: True
  dmi.bios.date: 03/26/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.03
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.21
  dmi.chassis.asset.tag: CNU7201T8J
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.03:bd03/26/2007:svnHewlett-Packard:pnHPCompaq6715s(RU655ET#AK8):pvrF.03:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.21:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715s (RU655ET#AK8)
  dmi.product.version: F.03
  dmi.sys.vendor: Hewlett-Packard

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