kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Harkishan Singh, as per http://us.acer.com/ac/en/US/content/drivers an
update to your computer's buggy and outdated BIOS is available (1.11).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.17

** Tags removed: bios-outdated-1.17
** Tags added: bios-outdated-1.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1528880

Title:
  freeze

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  it freezes on acer aspire es1 311

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.3.0-2-generic 4.3.0-2.11 [modified: boot/vmlinuz-4.3.0-2-generic]
  ProcVersionSignature: Ubuntu 4.3.0-2.11-generic 4.3.0
  Uname: Linux 4.3.0-2-generic x86_64
  ApportVersion: 2.19.3-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kishan     1280 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Dec 23 23:29:23 2015
  HibernationDevice: RESUME=UUID=fc820305-0de5-4c71-9d6f-db63bfd59142
  InstallationDate: Installed on 2015-12-21 (2 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151213)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 04f2:b469 Chicony Electronics Co., Ltd 
   Bus 001 Device 004: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire ES1-311
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-2-generic.efi.signed root=UUID=8731740f-229c-4571-8986-e59e5e19dc1c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.3.0-2-generic N/A
   linux-backports-modules-4.3.0-2-generic  N/A
   linux-firmware                           1.154
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-311
  dmi.board.vendor: Acer
  dmi.board.version: V1.10
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.10
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd10/24/2014:svnAcer:pnAspireES1-311:pvrV1.10:rvnAcer:rnAspireES1-311:rvrV1.10:cvnAcer:ct10:cvrV1.10:
  dmi.product.name: Aspire ES1-311
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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