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Message #154225
[Bug 1529077] Re: USB device resets since kernel version 3.13.0-73-generic #116-Ubuntu
Markus Heinz, at your earliest convenience, could you please test the
latest upstream kernel available from the very top line at the top of
the page from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D
(the release names are irrelevant for testing, and please do not test
the daily folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: goobox kernel
** Tags added: latest-bios-1.4
** Changed in: linux (Ubuntu)
Importance: Low => Medium
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https://bugs.launchpad.net/bugs/1529077
Title:
USB device resets since kernel version 3.13.0-73-generic #116-Ubuntu
Status in linux package in Ubuntu:
Incomplete
Bug description:
I am using Ubuntu 14.04 with Gnome desktop.
When running "goobox" (a cd-player application) the application hangs
for about 30 seconds before being initialized. During this one core of
the cpu is running at 100% utilization. The following lines appear
then in the syslog:
Dec 24 13:14:27 computer4 kernel: [ 1386.238349] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
Dec 24 13:14:27 computer4 kernel: [ 1386.293951] xhci_hcd 0000:03:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880036272600
Dec 24 13:14:27 computer4 kernel: [ 1386.293955] xhci_hcd 0000:03:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880036272640
The CD drive is a external USB one connected to a USB 3.0 port:
Bus 003 Device 002: ID 0e8d:1806 MediaTek Inc. Samsung SE-208AB Slim
Portable DVD Writer
This behaviour appeared with the kernel version 3.13.0-73-generic
#116-Ubuntu. Running "goobox" on the same system with kernel 3.13.0-71
does not exhibit this behaviour. Using the newest available kernel
3.13.0-74 the problem persists.
Kernel, goobox and the other software are installed from official
Ubuntu packages.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-73-generic 3.13.0-73.116
ProcVersionSignature: Ubuntu 3.13.0-73.116-generic 3.13.11-ckt30
Uname: Linux 3.13.0-73-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: markus 2224 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Dec 24 13:08:36 2015
HibernationDevice: RESUME=UUID=e711920c-5aab-410e-b993-bb341ddfa987
InstallationDate: Installed on 2014-12-13 (376 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-B06211
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-73-generic root=UUID=a501b8b5-7f50-4131-ad2e-cc401009acbf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-73-generic N/A
linux-backports-modules-3.13.0-73-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: EB062IMS V1.4
dmi.board.name: MS-B0621
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 100
dmi.chassis.type: 13
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrEB062IMSV1.4:bd08/25/2014:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-B06211:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-B0621:rvr100:cvnMICRO-STARINTERNATIONALCO.,LTD:ct13:cvr:
dmi.product.name: MS-B06211
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD
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