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Message #154276
[Bug 1529077] Re: USB device resets since kernel version 3.13.0-73-generic #116-Ubuntu
I have tested with the following kernel:
Linux computer4 4.4.0-040400rc7-generic #201512272230 SMP Mon Dec 28
03:32:16 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
The behaviour is the same as with Linux computer4 3.13.0-74-generic
#118-Ubuntu SMP Thu Dec 17 22:52:10 UTC 2015 x86_64 x86_64 x86_64
GNU/Linux
This means the problem persists.
Relevant lines from the syslog with the rc kernel:
Jan 4 19:14:57 computer4 kernel: [ 219.001128] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
Jan 4 19:17:01 computer4 CRON[2640]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
Jan 4 19:27:38 computer4 dbus[868]: [system] Activating service name='org.freedesktop.hostname1' (using servicehelper)
Jan 4 19:27:38 computer4 dbus[868]: [system] Successfully activated service 'org.freedesktop.hostname1'
Jan 4 19:29:10 computer4 kernel: [ 1071.599601] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
More precise description of the problem (for both the distribution
kernel and 4.4.0-rc7):
If I start the CD player application with no disc inserted, it does not
hang. But when I then insert a disc, it hangs for approximately 30
seconds and the disc is not detected at all.
If I start the CD player application with the same disc inserted, it
hangs for approximately 30 seconds and then the disc is detected.
Once the disc has been detected it can be played normally by the CD
player application.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1529077
Title:
USB device resets since kernel version 3.13.0-73-generic #116-Ubuntu
Status in linux package in Ubuntu:
Confirmed
Bug description:
I am using Ubuntu 14.04 with Gnome desktop.
When running "goobox" (a cd-player application) the application hangs
for about 30 seconds before being initialized. During this one core of
the cpu is running at 100% utilization. The following lines appear
then in the syslog:
Dec 24 13:14:27 computer4 kernel: [ 1386.238349] usb 3-1: reset high-speed USB device number 2 using xhci_hcd
Dec 24 13:14:27 computer4 kernel: [ 1386.293951] xhci_hcd 0000:03:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880036272600
Dec 24 13:14:27 computer4 kernel: [ 1386.293955] xhci_hcd 0000:03:00.0: xHCI xhci_drop_endpoint called with disabled ep ffff880036272640
The CD drive is a external USB one connected to a USB 3.0 port:
Bus 003 Device 002: ID 0e8d:1806 MediaTek Inc. Samsung SE-208AB Slim
Portable DVD Writer
This behaviour appeared with the kernel version 3.13.0-73-generic
#116-Ubuntu. Running "goobox" on the same system with kernel 3.13.0-71
does not exhibit this behaviour. Using the newest available kernel
3.13.0-74 the problem persists.
Kernel, goobox and the other software are installed from official
Ubuntu packages.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-73-generic 3.13.0-73.116
ProcVersionSignature: Ubuntu 3.13.0-73.116-generic 3.13.11-ckt30
Uname: Linux 3.13.0-73-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: markus 2224 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Dec 24 13:08:36 2015
HibernationDevice: RESUME=UUID=e711920c-5aab-410e-b993-bb341ddfa987
InstallationDate: Installed on 2014-12-13 (376 days ago)
InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: MICRO-STAR INTERNATIONAL CO., LTD MS-B06211
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-73-generic root=UUID=a501b8b5-7f50-4131-ad2e-cc401009acbf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-73-generic N/A
linux-backports-modules-3.13.0-73-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: EB062IMS V1.4
dmi.board.name: MS-B0621
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 100
dmi.chassis.type: 13
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrEB062IMSV1.4:bd08/25/2014:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-B06211:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-B0621:rvr100:cvnMICRO-STARINTERNATIONALCO.,LTD:ct13:cvr:
dmi.product.name: MS-B06211
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD
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