← Back to team overview

kernel-packages team mailing list archive

[Bug 1530502] Re: ASUS (UX305CA) Touchpad does not work.


Thank you.  I read the instructions but am not entirely clear how to do
so.  Am I simply emailing the people mentioned from my own email account
or am I filling out an online form and sending it to them?

Also, I tried to look at the kernel.org directory but could not find an
email for Dimitry Torokhov or linux-input.  The instructions were very
in depth about format of my message but was not clear on how I actually
send the message or what the email addresses were.

I also read that the message must be in plain text and not html.  I'm
not sure how to tell if my email service is using one or the other and
how to toggle it.  Can anyone help me on this?

Lastly, I noticed a new upstream mainline kernel was just posted to the
archive today so I will boot into that first to see if any progress has
been made.

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  ASUS (UX305CA) Touchpad does not work.

Status in linux package in Ubuntu:

Bug description:
  ASUS UX305-CA laptop with a clean install of Ubuntu 15.10 and touchpad
  will not work at all. It acts like it isn't even there. This is a
  dual-boot and touchpad works fine on Windows 10. Appears to be an
  Elantech touchpad according to driver details in windows but nothing
  in Ubuntu lists the touchpad. xinput -list shows no touchpad at all,
  just a virtual core XTEST pointer and my wireless mouse.

  Notice this message under dmesg | grep pnp:
  [    0.839653] i8042: PNP: PS/2 appears to have AUX port disabled, if this is incorrect please boot with i8042.nopnp

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-22-generic 4.2.0-22.27
  ProcVersionSignature: Ubuntu 4.2.0-22.27-generic 4.2.6
  Uname: Linux 4.2.0-22-generic x86_64
  ApportVersion: 2.19.1-0ubuntu3
  Architecture: amd64
   /dev/snd/controlC0:  greg       1580 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jan  1 20:56:47 2016
  HibernationDevice: RESUME=UUID=0543c424-2351-475e-b7b9-e4b67db13bf0
  InstallationDate: Installed on 2015-12-23 (9 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp.
   Bus 001 Device 003: ID 064e:9700 Suyin Corp. Asus Integrated Webcam
   Bus 001 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-22-generic.efi.signed root=UUID=337207b1-b19f-47d0-82d0-7ec2f3b6f7ab ro quiet splash vt.handoff=7
   linux-restricted-modules-4.2.0-22-generic N/A
   linux-backports-modules-4.2.0-22-generic  N/A
   linux-firmware                            1.149
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/11/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX305CA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX305CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX305CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to: