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[Bug 1532411] Re: Unable to connect to WiFi point

 

** Attachment added: "Screenshot_BS_2016-01-09-04-57-36.png"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1532411/+attachment/4546754/+files/Screenshot_BS_2016-01-09-04-57-36.png

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https://bugs.launchpad.net/bugs/1532411

Title:
  Unable to connect to WiFi point

Status in linux package in Ubuntu:
  New

Bug description:
  WiFi is unable to connect to @Hyatt_WiFi when my Android phone can
  connect just fine. There's also a ton of access points in the area.

  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: starting connection '@Hyatt_WiFi' (d4ec9433-ceae-480d-be50-9d9f5006b406)
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: prepare -> config (reason 'none') [40 50 0]
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: (wifi) connection '@Hyatt_WiFi' requires no security.  No secrets needed.
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'ssid' value '@Hyatt_WiFi'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'scan_ssid' value '1'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'key_mgmt' value 'NONE'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: set interface ap_scan to 1
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: disconnected -> scanning
  Jan  9 20:03:59 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:03:59 vadi-HP-ZBook-14 gnome-session[1829]: message repeated 2 times: [ (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached]
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: SME: Trying to authenticate with 2c:c5:d3:17:6e:bc (SSID='@Hyatt_WiFi' freq=5785 MHz)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.716163] wlan0: authenticate with 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: Trying to associate with 2c:c5:d3:17:6e:bc (SSID='@Hyatt_WiFi' freq=5785 MHz)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: scanning -> authenticating
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.723949] wlan0: send auth to 2c:c5:d3:17:6e:bc (try 1/3)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.724816] wlan0: authenticated
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.725711] wlan0: associate with 2c:c5:d3:17:6e:bc (try 1/3)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.727104] wlan0: RX AssocResp from 2c:c5:d3:17:6e:bc (capab=0x1 status=0 aid=2)
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: Associated with 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: CTRL-EVENT-CONNECTED - Connection to 2c:c5:d3:17:6e:bc completed [id=0 id_str=]
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.728398] wlan0: associated
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: p2p-dev-wlan0: CTRL-EVENT-REGDOM-CHANGE init=COUNTRY_IE type=COUNTRY alpha2=US
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731332] cfg80211: Regulatory domain changed to country: US
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731345] cfg80211:  DFS Master region: FCC
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731347] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731349] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 3000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731351] cfg80211:   (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 1700 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731354] cfg80211:   (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2300 mBm), (0 s)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731355] cfg80211:   (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 3000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731357] cfg80211:   (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 4000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: authenticating -> completed
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: (wifi) Stage 2 of 5 (Device Configure) successful.  Connected to wireless network '@Hyatt_WiFi'.
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: config -> ip-config (reason 'none') [50 70 0]
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Activation (wlan0) Beginning DHCPv4 transaction (timeout in 45 seconds)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  dhclient started with pid 5194
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.751042] wlan0: Limiting TX power to 36 (36 - 0) dBm as advertised by 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 3 (xid=0x5e494322)
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: Joining mDNS multicast group on interface wlan0.IPv6 with address fe80::8286:f2ff:fe84:c71d.
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: New relevant interface wlan0.IPv6 for mDNS.
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: Registering new address record for fe80::8286:f2ff:fe84:c71d on wlan0.*.
  Jan  9 20:04:05 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 5 (xid=0x5e494322)
  Jan  9 20:04:10 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 13 (xid=0x5e494322)
  Jan  9 20:04:23 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 10 (xid=0x5e494322)
  Jan  9 20:04:33 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 20 (xid=0x5e494322)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  (wlan0): DHCPv4 request timed out.
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): DHCPv4 state changed unknown -> timeout
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): canceled DHCP transaction, DHCP client pid 5194
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): DHCPv4 state changed timeout -> done
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Connection '@Hyatt_WiFi' failed to autoconnect; 3 tries left
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  (wlan0): Activation: failed for connection '@Hyatt_WiFi'
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Device 'wlan0' has no connection; scheduling activate_check in 0 seconds.
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Withdrawing address record for fe80::8286:f2ff:fe84:c71d on wlan0.
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Leaving mDNS multicast group on interface wlan0.IPv6 with address fe80::8286:f2ff:fe84:c71d.
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.888761] wlan0: deauthenticating from 2c:c5:d3:17:6e:bc by local choice (Reason: 3=DEAUTH_LEAVING)
  Jan  9 20:04:47 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:47 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: CTRL-EVENT-DISCONNECTED bssid=2c:c5:d3:17:6e:bc reason=3 locally_generated=1
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Interface wlan0.IPv6 no longer relevant for mDNS.
  Jan  9 20:04:47 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:47 vadi-HP-ZBook-14 wpa_supplicant[1282]: p2p-dev-wlan0: CTRL-EVENT-REGDOM-CHANGE init=CORE type=WORLD
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901197] cfg80211: World regulatory domain updated:
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901201] cfg80211:  DFS Master region: unset
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901203] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901205] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901207] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901208] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901210] cfg80211:   (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901213] cfg80211:   (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901214] cfg80211:   (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901216] cfg80211:   (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901218] cfg80211:   (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  Connection disconnected (reason -3)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: completed -> disconnected
  Jan  9 20:04:50 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vadi       1954 F.... pulseaudio
   /dev/snd/controlC0:  vadi       1954 F.... pulseaudio
   /dev/snd/controlC2:  vadi       1954 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan  9 20:01:10 2016
  HibernationDevice: RESUME=UUID=745d185e-0cf7-47d5-8900-9f89f21b1af8
  InstallationDate: Installed on 2014-06-26 (561 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ZBook 14
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2015-10-26 (74 days ago)
  dmi.bios.date: 04/29/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.11
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.54
  dmi.chassis.asset.tag: CNU424B3ZZ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 14
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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References