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[Bug 1532357] Re: Realtek Wifi card rtl8723be seems to lose network connection

 

marco.pallotta, as per http://www.gigabyte.com/products/product-
page.aspx?pid=5038#bios an update to your computer's buggy and outdated
BIOS is available (F8). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f8

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https://bugs.launchpad.net/bugs/1532357

Title:
  Realtek Wifi card rtl8723be seems to lose network connection

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After installing Ubuntu 14.04 64bit I encountered the continuos network hang.
  Network manager doesn't seems to change its status, as well as my IP address still remains but OS doesn't ping.
  The only solution is to reboot the system and wait for next network hang (I tested that just few commands via ssh lead to the issue).

  To fix this I launched the following command and reboot the system:

  $ echo "options rtl8723be fwlps=0 ips=0" >
  /etc/modprobe.d/rtl8723be.conf

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1 [modified: boot/vmlinuz-3.19.0-25-generic]
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  Date: Sat Jan  9 00:28:20 2016
  InstallationDate: Installed on 2016-01-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  ProcEnviron:
   LANGUAGE=it
   TERM=xterm
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marco      1377 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bdd1c89c-4da8-409d-8e18-8899b3e7b228
  InstallationDate: Installed on 2016-01-08 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04d9:1603 Holtek Semiconductor, Inc. Keyboard
   Bus 001 Device 003: ID 062a:0000 Creative Labs Optical mouse
   Bus 001 Device 002: ID 13d3:3410 IMC Networks 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: GIGABYTE GB-BXBT-2807
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=it
   TERM=xterm
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic.efi.signed root=UUID=03501800-a635-480c-8d02-9d531a62258a ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  WifiSyslog:
   
  _MarkForUpload: True
  dmi.bios.date: 02/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F7
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MZBAYAP-00
  dmi.board.vendor: GIGABYTE
  dmi.board.version: 1.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd02/10/2015:svnGIGABYTE:pnGB-BXBT-2807:pvr1.x:rvnGIGABYTE:rnMZBAYAP-00:rvr1.x:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: GB-BXBT-2807
  dmi.product.version: 1.x
  dmi.sys.vendor: GIGABYTE

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