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[Bug 1531439] Re: Freeze after kernel upgrade to 4.0.23

 

Ales, thank you for reporting this and helping make Ubuntu better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6943827&swLangOid=8&swEnvOid=4192
an update to your computer's buggy and outdated BIOS is available
(1.16). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.16

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1531439

Title:
  Freeze after kernel upgrade to 4.0.23

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After the recent kernel upgrade 2.4.0-23 the computer freezes (see the
  screenshot) and I'm not able to login neither into a graphic mode nor
  the text console.

  When I try previous kernel 4.2.0-22 the result is the same even if it
  worked before.

  When I go to the recovery mode (Grub menu > Advanced options > Linux
  4.2.0-23-generic (recovery mode)) and just select "Resume normal boot"
  it boots as normal and I can login into KDE. But I guess it is in some
  non accelerated graphics mode.

  * Kubuntu 15.10, uname: 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux.
  * AMD Radeon R5 M255, using fglrx-updates

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: KDE
  Date: Wed Jan  6 09:59:24 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: kubuntu
  DkmsStatus:
   fglrx-updates-core, 15.201, 4.2.0-19-generic, x86_64: installed
   fglrx-updates-core, 15.201, 4.2.0-21-generic, x86_64: installed
   fglrx-updates-core, 15.201, 4.2.0-22-generic, x86_64: installed
   fglrx-updates-core, 15.201, 4.2.0-23-generic, x86_64: installed
  ExtraDebuggingInterest: I just need to know a workaround
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 0b) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:2248]
     Subsystem: Hewlett-Packard Company Device [103c:224a]
  InstallationDate: Installed on 2015-10-23 (74 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Hewlett-Packard HP ProBook 450 G2
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=c9e0c6ee-c8a4-4d1a-a46e-a3b79c38f774 ro recovery nomodeset
  Renderer: Software
  SourcePackage: xorg
  UdevLog: Error: [Errno 2] Adresář nebo soubor neexistuje: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/20/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M74 Ver. 01.05
  dmi.board.name: 2248
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 67.22
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.05:bd09/20/2014:svnHewlett-Packard:pnHPProBook450G2:pvrA3008CD10003:rvnHewlett-Packard:rn2248:rvrKBCVersion67.22:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 450 G2
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz N/A
  version.fglrx-installer: fglrx-installer N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Wed Jan  6 09:49:37 2016
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.17.2-1ubuntu9.1

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