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[Bug 1532411] Re: Unable to connect to WiFi point

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 10 Jan 2016 02:42:37 -0000
Reply-to: Bug 1532411 <1532411@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Vadim Peretokin, thank you for reporting this and helping make Ubuntu
better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5428311&swLangOid=8&swEnvOid=4192
an update to your computer's buggy and outdated BIOS is available
(1.33). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.33

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1532411

Title:
  Unable to connect to WiFi point

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  WiFi is unable to connect to @Hyatt_WiFi when my Android phone can
  connect just fine. There's also a ton of access points in the area.

  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: starting connection '@Hyatt_WiFi' (d4ec9433-ceae-480d-be50-9d9f5006b406)
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: disconnected -> prepare (reason 'none') [30 40 0]
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: prepare -> config (reason 'none') [40 50 0]
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: (wifi) connection '@Hyatt_WiFi' requires no security.  No secrets needed.
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'ssid' value '@Hyatt_WiFi'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'scan_ssid' value '1'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: added 'key_mgmt' value 'NONE'
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Config: set interface ap_scan to 1
  Jan  9 20:03:59 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: disconnected -> scanning
  Jan  9 20:03:59 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:03:59 vadi-HP-ZBook-14 gnome-session[1829]: message repeated 2 times: [ (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached]
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: SME: Trying to authenticate with 2c:c5:d3:17:6e:bc (SSID='@Hyatt_WiFi' freq=5785 MHz)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.716163] wlan0: authenticate with 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: Trying to associate with 2c:c5:d3:17:6e:bc (SSID='@Hyatt_WiFi' freq=5785 MHz)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: scanning -> authenticating
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.723949] wlan0: send auth to 2c:c5:d3:17:6e:bc (try 1/3)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.724816] wlan0: authenticated
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.725711] wlan0: associate with 2c:c5:d3:17:6e:bc (try 1/3)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.727104] wlan0: RX AssocResp from 2c:c5:d3:17:6e:bc (capab=0x1 status=0 aid=2)
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: Associated with 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: CTRL-EVENT-CONNECTED - Connection to 2c:c5:d3:17:6e:bc completed [id=0 id_str=]
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.728398] wlan0: associated
  Jan  9 20:04:02 vadi-HP-ZBook-14 wpa_supplicant[1282]: p2p-dev-wlan0: CTRL-EVENT-REGDOM-CHANGE init=COUNTRY_IE type=COUNTRY alpha2=US
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731332] cfg80211: Regulatory domain changed to country: US
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731345] cfg80211:  DFS Master region: FCC
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731347] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731349] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 3000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731351] cfg80211:   (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 1700 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731354] cfg80211:   (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2300 mBm), (0 s)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731355] cfg80211:   (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 3000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.731357] cfg80211:   (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 4000 mBm), (N/A)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: authenticating -> completed
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): Activation: (wifi) Stage 2 of 5 (Device Configure) successful.  Connected to wireless network '@Hyatt_WiFi'.
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: config -> ip-config (reason 'none') [50 70 0]
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Activation (wlan0) Beginning DHCPv4 transaction (timeout in 45 seconds)
  Jan  9 20:04:02 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  dhclient started with pid 5194
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 kernel: [  581.751042] wlan0: Limiting TX power to 36 (36 - 0) dBm as advertised by 2c:c5:d3:17:6e:bc
  Jan  9 20:04:02 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:02 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 3 (xid=0x5e494322)
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: Joining mDNS multicast group on interface wlan0.IPv6 with address fe80::8286:f2ff:fe84:c71d.
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: New relevant interface wlan0.IPv6 for mDNS.
  Jan  9 20:04:03 vadi-HP-ZBook-14 avahi-daemon[1104]: Registering new address record for fe80::8286:f2ff:fe84:c71d on wlan0.*.
  Jan  9 20:04:05 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 5 (xid=0x5e494322)
  Jan  9 20:04:10 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 13 (xid=0x5e494322)
  Jan  9 20:04:23 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 10 (xid=0x5e494322)
  Jan  9 20:04:33 vadi-HP-ZBook-14 dhclient: DHCPDISCOVER on wlan0 to 255.255.255.255 port 67 interval 20 (xid=0x5e494322)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  (wlan0): DHCPv4 request timed out.
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): DHCPv4 state changed unknown -> timeout
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): canceled DHCP transaction, DHCP client pid 5194
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): DHCPv4 state changed timeout -> done
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: ip-config -> failed (reason 'ip-config-unavailable') [70 120 5]
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Connection '@Hyatt_WiFi' failed to autoconnect; 3 tries left
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  (wlan0): Activation: failed for connection '@Hyatt_WiFi'
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): device state change: failed -> disconnected (reason 'none') [120 30 0]
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  Device 'wlan0' has no connection; scheduling activate_check in 0 seconds.
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Withdrawing address record for fe80::8286:f2ff:fe84:c71d on wlan0.
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Leaving mDNS multicast group on interface wlan0.IPv6 with address fe80::8286:f2ff:fe84:c71d.
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.888761] wlan0: deauthenticating from 2c:c5:d3:17:6e:bc by local choice (Reason: 3=DEAUTH_LEAVING)
  Jan  9 20:04:47 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:47 vadi-HP-ZBook-14 wpa_supplicant[1282]: wlan0: CTRL-EVENT-DISCONNECTED bssid=2c:c5:d3:17:6e:bc reason=3 locally_generated=1
  Jan  9 20:04:47 vadi-HP-ZBook-14 avahi-daemon[1104]: Interface wlan0.IPv6 no longer relevant for mDNS.
  Jan  9 20:04:47 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached
  Jan  9 20:04:47 vadi-HP-ZBook-14 wpa_supplicant[1282]: p2p-dev-wlan0: CTRL-EVENT-REGDOM-CHANGE init=CORE type=WORLD
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901197] cfg80211: World regulatory domain updated:
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901201] cfg80211:  DFS Master region: unset
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901203] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901205] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901207] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901208] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901210] cfg80211:   (5170000 KHz - 5250000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901213] cfg80211:   (5250000 KHz - 5330000 KHz @ 80000 KHz, 160000 KHz AUTO), (N/A, 2000 mBm), (0 s)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901214] cfg80211:   (5490000 KHz - 5730000 KHz @ 160000 KHz), (N/A, 2000 mBm), (0 s)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901216] cfg80211:   (5735000 KHz - 5835000 KHz @ 80000 KHz), (N/A, 2000 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 kernel: [  626.901218] cfg80211:   (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <warn>  Connection disconnected (reason -3)
  Jan  9 20:04:47 vadi-HP-ZBook-14 NetworkManager[1092]: <info>  (wlan0): supplicant interface state: completed -> disconnected
  Jan  9 20:04:50 vadi-HP-ZBook-14 gnome-session[1829]: (nm-applet:2019): nm-applet-WARNING **: (applet-device-broadband.c:508):broadband_state_to_mb_state: code should not be reached

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: Ubuntu 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  vadi       1954 F.... pulseaudio
   /dev/snd/controlC0:  vadi       1954 F.... pulseaudio
   /dev/snd/controlC2:  vadi       1954 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan  9 20:01:10 2016
  HibernationDevice: RESUME=UUID=745d185e-0cf7-47d5-8900-9f89f21b1af8
  InstallationDate: Installed on 2014-06-26 (561 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ZBook 14
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to wily on 2015-10-26 (74 days ago)
  dmi.bios.date: 04/29/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.11
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.54
  dmi.chassis.asset.tag: CNU424B3ZZ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.11:bd04/29/2014:svnHewlett-Packard:pnHPZBook14:pvrA3009DD10303:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ZBook 14
  dmi.product.version: A3009DD10303
  dmi.sys.vendor: Hewlett-Packard

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References

[Bug 1532411] [NEW] Unable to connect to WiFi point
From: Vadim Peretokin, 2016-01-09