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Message #155197
[Bug 1532267] ProcModules.txt
apport information
** Attachment added: "ProcModules.txt"
https://bugs.launchpad.net/bugs/1532267/+attachment/4547448/+files/ProcModules.txt
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https://bugs.launchpad.net/bugs/1532267
Title:
Bluetooth Qualcomm Atheros QCA9565 / AR9565 [168c:0036] not
recognized -UBUNTU 14.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04.3 LTS
Release: 14.04
I have installed ubuntu 14.04 on my Acer Aspire E5-573G, and the bluetooth was not recognized, but wifi working perfectly.
This problem was occurred also with kernel 3.19.
The result of lspci -nnk | grep -iA2 net;
02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15)
Subsystem: Acer Incorporated [ALI] Device [1025:098a]
Kernel driver in use: r8169
03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
Subsystem: Lite-On Communications Inc Device [11ad:0803]
Kernel driver in use: ath9k
The result of lsusb;
Bus 003 Device 002: ID 8087:8001 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
Bus 001 Device 005: ID 046d:c534 Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Expected Result: Bluetooth working
Actual Result: No Bluetooth adapters found.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jan 8 14:41:21 2016
InstallationDate: Installed on 2015-12-25 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
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ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lmrodrigues 2174 F.... pulseaudio
/dev/snd/controlC1: lmrodrigues 2174 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894
InstallationDate: Installed on 2015-12-25 (15 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Acer Aspire E5-573G
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-23-generic N/A
linux-backports-modules-4.2.0-23-generic N/A
linux-firmware 1.144+ar3012
Tags: trusty
Uname: Linux 4.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573G
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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