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Message #155259
[Bug 1525554] Re: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
Today I added some debug output to 4.4-rc8. That's what I got so far:
When the codec probing fails, it takes exactly a bit more than 5 seconds from sending the verb
[ 394.482417] snd_hda_intel 0000:00:1f.3: snd_hdac_bus_send_cmd: Try to send val=0xf0000
to getting:
[ 399.524257] snd_hda_intel 0000:00:1f.3: spurious response 0x14f150f4:0x0, last cmd=0x0f0000
When it works, after reloading a few time, the probing looks well:
[ 798.042375] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 798.055895] snd_hda_intel 0000:00:1f.3: codec_mask = 0x5
[ 798.057519] snd_hda_intel 0000:00:1f.3: snd_hdac_bus_send_cmd: Try to send val=0xf0000
[ 798.057525] snd_hda_intel 0000:00:1f.3: azx_rirb_get_response starting, last cmd=0x000f0000
[ 798.057578] snd_hda_intel 0000:00:1f.3: codec #0 probed OK
[ 798.057580] snd_hda_intel 0000:00:1f.3: snd_hdac_bus_send_cmd: Try to send val=0x200f0000
[ 798.057583] snd_hda_intel 0000:00:1f.3: azx_rirb_get_response starting, last cmd=0x200f0000
[ 798.057615] snd_hda_intel 0000:00:1f.3: codec #2 probed OK
I'm just starting to understand the code. If somebody with a better
background has some advice what could be useful to try, post it here or
ping "skoe" at freenode/#ubuntu-kernel.
btw: I'm quite sure that the script alsa_setup.sh has nothing to do with
the issue, but the force-reload is sufficient.
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https://bugs.launchpad.net/bugs/1525554
Title:
[HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at
all
Status in alsa-driver package in Ubuntu:
Incomplete
Status in linux package in Ubuntu:
Incomplete
Bug description:
No sound on brand new HP ProBook 470 G3 after installing Ubuntu 14.04
on headphones or internal speakers.
Connecting a USB headphone and microphone both work, though.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: alsa-base 1.0.25+dfsg-0ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-39.44~14.04.1-generic 3.19.8-ckt9
Uname: Linux 3.19.0-39-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ronald 2199 F.... pulseaudio
ronald 2513 F.... alsamixer
CurrentDesktop: Unity
Date: Sat Dec 12 19:36:01 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-12-07 (5 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
Error: command ['pkexec', 'fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D2', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 127: Error executing command as another user: Not authorized
This incident has been reported.
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [HP ProBook 470 G3, Intel Skylake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2015
dmi.bios.vendor: HP
dmi.bios.version: N78 Ver. 01.02
dmi.board.name: 8102
dmi.board.vendor: HP
dmi.board.version: KBC Version 16.1F
dmi.chassis.asset.tag: 5CD54286XY
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrN78Ver.01.02:bd09/30/2015:svnHP:pnHPProBook470G3:pvr:rvnHP:rn8102:rvrKBCVersion16.1F:cvnHP:ct10:cvr:
dmi.product.name: HP ProBook 470 G3
dmi.sys.vendor: HP
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