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[Bug 1405437] Re: [Dell Precision M4800] iwlwifi regularly loses connection on Intel 7260

 

arty, as per
http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=V42DW&fileId=3502854647&osCode=BIOSA&productCode=precision-m4800-workstation&languageCode=EN&categoryId=BI
an update to your computer's buggy and outdated BIOS is available (A16).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags removed: latest-bios-a11
** Tags added: bios-outdated-a16

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1405437

Title:
  [Dell Precision M4800] iwlwifi regularly loses connection on Intel
  7260

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When connecting to my Speedport W 723V Typ A router, every 10 minutes my WiFi disconnects and a line like this appears in syslog:
  Dec 24 11:31:31 work kernel: [ 2721.017478] wlan0: deauthenticated from 10:c6:1f:2c:49:56 (Reason: 7=CLASS3_FRAME_FROM_NONASSOC_STA)
  ...
  Dec 24 11:31:46 work NetworkManager[902]: <info> (wlan0): device state change: activated -> failed (reason 'SSID not found') [100 120 53]

  The network disappears from the list and only becomes visible after I
  disable and re-enable networking via the network applet.

  I don't remember seeing this problem at work where they use Cisco
  routers.

  My environment:
  + Encryption WPA2 or none.
  + Channels 1, 3, 4, 6, 8, or 11.
  + 3-4 meters away from the access point.
  + 802.11n
  + 17 other WiFi access points broadcasting.

  03:00.0 Network controller [0280]: Intel Corporation Wireless 7260 [8086:08b1] (rev 73)
   Subsystem: Intel Corporation Dual Band Wireless-AC 7260 [8086:4470]

  WORKAROUND: /etc/modprobe.d/iwlwifi.conf :
  options iwlwifi 11n_disable=1

  Drops did not cause loss of my network, and reconnects happened mostly
  in the same second. However at some moments there were just too many
  drops.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-28-generic 3.16.0-28.38
  ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1
  Uname: Linux 3.16.0-28-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  treguben   2520 F.... pulseaudio
   /dev/snd/controlC0:  treguben   2520 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Dec 24 15:06:25 2014
  HibernationDevice: RESUME=UUID=82445dd2-3bcf-42f7-ae59-4fba694e25de
  InstallationDate: Installed on 2014-12-11 (12 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: Dell Inc. Precision M4800
  ProcFB: 0 EFI VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic.efi.signed root=UUID=9a116abe-59b9-48b8-abe4-5064a191ac51 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-28-generic N/A
   linux-backports-modules-3.16.0-28-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0T3YTY
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd12/03/2014:svnDellInc.:pnPrecisionM4800:pvr01:rvnDellInc.:rn0T3YTY:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M4800
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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