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Message #156223
[Bug 1532267] Re: 168c:0036 [Aspire E5-573G] Bluetooth not recognized
Have you used any operating system with this computer that bluetooth has
worked as it could be that the wifi doesn't have bluetooth built into
the chip or the BIOS is somehow blocking it
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https://bugs.launchpad.net/bugs/1532267
Title:
168c:0036 [Aspire E5-573G] Bluetooth not recognized
Status in linux package in Ubuntu:
Triaged
Bug description:
I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the
bluetooth was not recognized, but wifi is working perfectly. This
problem occurred from kernel 3.19 - 4.4-rc8.
03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
Subsystem: Lite-On Communications Inc Device [11ad:0803]
Kernel driver in use: ath9k
The result of lsusb;
Bus 003 Device 002: ID 8087:8001 Intel Corp.
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
Bus 001 Device 005: ID 046d:c534 Logitech, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1
ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
Uname: Linux 4.2.0-23-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jan 8 14:41:21 2016
InstallationDate: Installed on 2015-12-25 (13 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-wily
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lmrodrigues 2174 F.... pulseaudio
/dev/snd/controlC1: lmrodrigues 2174 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894
InstallationDate: Installed on 2015-12-25 (15 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Acer Aspire E5-573G
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-23-generic N/A
linux-backports-modules-4.2.0-23-generic N/A
linux-firmware 1.144+ar3012
Tags: trusty
Uname: Linux 4.2.0-23-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.31
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-573G
dmi.product.version: V3.72
dmi.sys.vendor: Acer
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