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[Bug 1532267] Re: 168c:0036 [Aspire E5-573G] Bluetooth not recognized

 

Have you used any operating system with this computer that bluetooth has
worked as it could be that the wifi doesn't have bluetooth built into
the chip or the BIOS is somehow blocking it

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Title:
  168c:0036 [Aspire E5-573G] Bluetooth not recognized

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I have installed Ubuntu 14.04 on my Acer Aspire E5-573G, and the
  bluetooth was not recognized, but wifi is working perfectly. This
  problem occurred from kernel 3.19 - 4.4-rc8.

  03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
   Subsystem: Lite-On Communications Inc Device [11ad:0803]
   Kernel driver in use: ath9k

  The result of lsusb;
  Bus 003 Device 002: ID 8087:8001 Intel Corp.
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 001 Device 004: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
  Bus 001 Device 003: ID 1bcf:2c81 Sunplus Innovation Technology Inc.
  Bus 001 Device 005: ID 046d:c534 Logitech, Inc.
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28~14.04.1
  ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jan  8 14:41:21 2016
  InstallationDate: Installed on 2015-12-25 (13 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-wily
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lmrodrigues   2174 F.... pulseaudio
   /dev/snd/controlC1:  lmrodrigues   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=898c0089-7a66-4b09-b59b-0953113ce894
  InstallationDate: Installed on 2015-12-25 (15 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire E5-573G
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=37df17cf-666c-4aa5-b851-ef8e5f7ce3e4 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-23.28~14.04.1-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.144+ar3012
  Tags:  trusty
  Uname: Linux 4.2.0-23-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/25/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: ZORO_BH
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd09/25/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-573G
  dmi.product.version: V3.72
  dmi.sys.vendor: Acer

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