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[Bug 1534985] [NEW] ethernet card can not resume

 

Public bug reported:

I have two network cards on my desktop.  Both failed to resume from S3.
Both cards are intel cards.  The driver I am using is e1000e-3.2.4.2  .
I did some driver debug and found the watchdog event in the driver was
not triggered.  The watchdog event is used to check if the card is
ready.  I also tried Ubuntu 15.10 on the same machine.   The cards can
wake up from S3 under linux kernel 4.2 .  Here is the configuration I
have on my machine

Motherboard  ASRock H170 Pro4  Bios p1.8
CPU:  Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
Memory : G.Skill Ripjaws V Series 8G DDR4
Ethernet cards:  Intel PRO/1000 PT  and Intel® Ethernet Connection I219-V (built-in)
Ubuntu 14.04
Kernel :  3.13.0-74-generic
driver:  e1000e-3.2.4.2

00:1f.6 Ethernet controller: Intel Corporation Device 15b8 (rev 31)
        Subsystem: ASRock Incorporation Device 15b8
        Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 146
        Region 0: Memory at df300000 (32-bit, non-prefetchable) [size=128K]
        Capabilities: <access denied>
        Kernel driver in use: e1000e


03:00.0 Ethernet controller: Intel Corporation 82572EI Gigabit Ethernet Controller (Copper) (rev 06)
        Subsystem: Intel Corporation PRO/1000 PT Server Adapter
        Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
        Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
        Latency: 0
        Interrupt: pin A routed to IRQ 147
        Region 0: Memory at df240000 (32-bit, non-prefetchable) [size=128K]
        Region 1: Memory at df220000 (32-bit, non-prefetchable) [size=128K]
        Region 2: I/O ports at d000 [size=32]
        Expansion ROM at df200000 [disabled] [size=128K]
        Capabilities: <access denied>
        Kernel driver in use: e1000e

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118 [modified: lib/modules/3.13.0-74-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko]
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  yuan       3396 F.... pulseaudio
 /dev/snd/controlC1:  yuan       3396 F.... pulseaudio
 /dev/snd/controlC0:  yuan       3396 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 16 13:51:21 2016
HibernationDevice: RESUME=UUID=f8281216-c26a-4a26-9279-ed9fa58388c8
InstallationDate: Installed on 2013-04-02 (1019 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:
 
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=f630d0df-facb-47b4-b39a-be87a1252e93 ro crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-74-generic N/A
 linux-backports-modules-3.13.0-74-generic  N/A
 linux-firmware                             1.127.19
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-19 (637 days ago)
dmi.bios.date: 11/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.80
dmi.board.name: H170M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.80:bd11/10/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH170MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1534985

Title:
  ethernet card can not resume

Status in linux package in Ubuntu:
  New

Bug description:
  I have two network cards on my desktop.  Both failed to resume from
  S3.   Both cards are intel cards.  The driver I am using is
  e1000e-3.2.4.2  .   I did some driver debug and found the watchdog
  event in the driver was not triggered.  The watchdog event is used to
  check if the card is ready.  I also tried Ubuntu 15.10 on the same
  machine.   The cards can wake up from S3 under linux kernel 4.2 .
  Here is the configuration I have on my machine

  Motherboard  ASRock H170 Pro4  Bios p1.8
  CPU:  Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
  Memory : G.Skill Ripjaws V Series 8G DDR4
  Ethernet cards:  Intel PRO/1000 PT  and Intel® Ethernet Connection I219-V (built-in)
  Ubuntu 14.04
  Kernel :  3.13.0-74-generic
  driver:  e1000e-3.2.4.2

  00:1f.6 Ethernet controller: Intel Corporation Device 15b8 (rev 31)
          Subsystem: ASRock Incorporation Device 15b8
          Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
          Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin A routed to IRQ 146
          Region 0: Memory at df300000 (32-bit, non-prefetchable) [size=128K]
          Capabilities: <access denied>
          Kernel driver in use: e1000e

  
  03:00.0 Ethernet controller: Intel Corporation 82572EI Gigabit Ethernet Controller (Copper) (rev 06)
          Subsystem: Intel Corporation PRO/1000 PT Server Adapter
          Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
          Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
          Latency: 0
          Interrupt: pin A routed to IRQ 147
          Region 0: Memory at df240000 (32-bit, non-prefetchable) [size=128K]
          Region 1: Memory at df220000 (32-bit, non-prefetchable) [size=128K]
          Region 2: I/O ports at d000 [size=32]
          Expansion ROM at df200000 [disabled] [size=128K]
          Capabilities: <access denied>
          Kernel driver in use: e1000e

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-74-generic 3.13.0-74.118 [modified: lib/modules/3.13.0-74-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko]
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  Uname: Linux 3.13.0-74-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  yuan       3396 F.... pulseaudio
   /dev/snd/controlC1:  yuan       3396 F.... pulseaudio
   /dev/snd/controlC0:  yuan       3396 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sat Jan 16 13:51:21 2016
  HibernationDevice: RESUME=UUID=f8281216-c26a-4a26-9279-ed9fa58388c8
  InstallationDate: Installed on 2013-04-02 (1019 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=f630d0df-facb-47b4-b39a-be87a1252e93 ro crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-74-generic N/A
   linux-backports-modules-3.13.0-74-generic  N/A
   linux-firmware                             1.127.19
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (637 days ago)
  dmi.bios.date: 11/10/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P1.80
  dmi.board.name: H170M Pro4
  dmi.board.vendor: ASRock
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.80:bd11/10/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH170MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To Be Filled By O.E.M.
  dmi.product.version: To Be Filled By O.E.M.
  dmi.sys.vendor: To Be Filled By O.E.M.

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