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Message #156324
[Bug 1534985] [NEW] ethernet card can not resume
Public bug reported:
I have two network cards on my desktop. Both failed to resume from S3.
Both cards are intel cards. The driver I am using is e1000e-3.2.4.2 .
I did some driver debug and found the watchdog event in the driver was
not triggered. The watchdog event is used to check if the card is
ready. I also tried Ubuntu 15.10 on the same machine. The cards can
wake up from S3 under linux kernel 4.2 . Here is the configuration I
have on my machine
Motherboard ASRock H170 Pro4 Bios p1.8
CPU: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
Memory : G.Skill Ripjaws V Series 8G DDR4
Ethernet cards: Intel PRO/1000 PT and Intel® Ethernet Connection I219-V (built-in)
Ubuntu 14.04
Kernel : 3.13.0-74-generic
driver: e1000e-3.2.4.2
00:1f.6 Ethernet controller: Intel Corporation Device 15b8 (rev 31)
Subsystem: ASRock Incorporation Device 15b8
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 146
Region 0: Memory at df300000 (32-bit, non-prefetchable) [size=128K]
Capabilities: <access denied>
Kernel driver in use: e1000e
03:00.0 Ethernet controller: Intel Corporation 82572EI Gigabit Ethernet Controller (Copper) (rev 06)
Subsystem: Intel Corporation PRO/1000 PT Server Adapter
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 147
Region 0: Memory at df240000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at df220000 (32-bit, non-prefetchable) [size=128K]
Region 2: I/O ports at d000 [size=32]
Expansion ROM at df200000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: e1000e
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118 [modified: lib/modules/3.13.0-74-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko]
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: yuan 3396 F.... pulseaudio
/dev/snd/controlC1: yuan 3396 F.... pulseaudio
/dev/snd/controlC0: yuan 3396 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 16 13:51:21 2016
HibernationDevice: RESUME=UUID=f8281216-c26a-4a26-9279-ed9fa58388c8
InstallationDate: Installed on 2013-04-02 (1019 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=f630d0df-facb-47b4-b39a-be87a1252e93 ro crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M
RelatedPackageVersions:
linux-restricted-modules-3.13.0-74-generic N/A
linux-backports-modules-3.13.0-74-generic N/A
linux-firmware 1.127.19
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-19 (637 days ago)
dmi.bios.date: 11/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.80
dmi.board.name: H170M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.80:bd11/10/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH170MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug trusty
--
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1534985
Title:
ethernet card can not resume
Status in linux package in Ubuntu:
New
Bug description:
I have two network cards on my desktop. Both failed to resume from
S3. Both cards are intel cards. The driver I am using is
e1000e-3.2.4.2 . I did some driver debug and found the watchdog
event in the driver was not triggered. The watchdog event is used to
check if the card is ready. I also tried Ubuntu 15.10 on the same
machine. The cards can wake up from S3 under linux kernel 4.2 .
Here is the configuration I have on my machine
Motherboard ASRock H170 Pro4 Bios p1.8
CPU: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz
Memory : G.Skill Ripjaws V Series 8G DDR4
Ethernet cards: Intel PRO/1000 PT and Intel® Ethernet Connection I219-V (built-in)
Ubuntu 14.04
Kernel : 3.13.0-74-generic
driver: e1000e-3.2.4.2
00:1f.6 Ethernet controller: Intel Corporation Device 15b8 (rev 31)
Subsystem: ASRock Incorporation Device 15b8
Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 146
Region 0: Memory at df300000 (32-bit, non-prefetchable) [size=128K]
Capabilities: <access denied>
Kernel driver in use: e1000e
03:00.0 Ethernet controller: Intel Corporation 82572EI Gigabit Ethernet Controller (Copper) (rev 06)
Subsystem: Intel Corporation PRO/1000 PT Server Adapter
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0
Interrupt: pin A routed to IRQ 147
Region 0: Memory at df240000 (32-bit, non-prefetchable) [size=128K]
Region 1: Memory at df220000 (32-bit, non-prefetchable) [size=128K]
Region 2: I/O ports at d000 [size=32]
Expansion ROM at df200000 [disabled] [size=128K]
Capabilities: <access denied>
Kernel driver in use: e1000e
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-74-generic 3.13.0-74.118 [modified: lib/modules/3.13.0-74-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko]
ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
Uname: Linux 3.13.0-74-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: yuan 3396 F.... pulseaudio
/dev/snd/controlC1: yuan 3396 F.... pulseaudio
/dev/snd/controlC0: yuan 3396 F.... pulseaudio
CurrentDesktop: Unity
Date: Sat Jan 16 13:51:21 2016
HibernationDevice: RESUME=UUID=f8281216-c26a-4a26-9279-ed9fa58388c8
InstallationDate: Installed on 2013-04-02 (1019 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=f630d0df-facb-47b4-b39a-be87a1252e93 ro crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M crashkernel=384M-:128M nomdmonddf nomdmonisw crashkernel=384M-:128M
RelatedPackageVersions:
linux-restricted-modules-3.13.0-74-generic N/A
linux-backports-modules-3.13.0-74-generic N/A
linux-firmware 1.127.19
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-19 (637 days ago)
dmi.bios.date: 11/10/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.80
dmi.board.name: H170M Pro4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.80:bd11/10/2015:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnH170MPro4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
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