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Message #156568
[Bug 1535482] Re: Touchpad, Touchscreen not recognized
apport information
** Tags added: apport-collected
** Description changed:
Just installed Trusty (14.04.03 LTS) as a dual-boot on my new Asus
Zenbook UX305C.
Touchpad and touchscreen do not work, and are not recognized by Ubuntu.
The touchpad and touchscreen are not listed in /proc/bus/input/devices.
Logs have been attached.
Additional information:
lsb_release -rd :
Description: Ubuntu 14.04.3 LTS
Release: 14.04
uname -r
3.19.0-43-generic
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
+ /dev/snd/controlC0: mrk 1900 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
+ InstallationDate: Installed on 2016-01-18 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
+ Lsusb:
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 004: ID 8087:0a2a Intel Corp.
+ Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
+ Bus 001 Device 002: ID 17ef:600e Lenovo
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. UX305CA
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-43-generic N/A
+ linux-backports-modules-3.19.0-43-generic N/A
+ linux-firmware 1.127.19
+ Tags: trusty
+ Uname: Linux 3.19.0-43-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/11/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX305CA.201
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX305CA
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: ATN12345678901234567
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: UX305CA
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1535482/+attachment/4552332/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1535482
Title:
Touchpad, Touchscreen not recognized
Status in linux package in Ubuntu:
Confirmed
Bug description:
Just installed Trusty (14.04.03 LTS) as a dual-boot on my new Asus
Zenbook UX305C.
Touchpad and touchscreen do not work, and are not recognized by
Ubuntu. The touchpad and touchscreen are not listed in
/proc/bus/input/devices.
Logs have been attached.
Additional information:
lsb_release -rd :
Description: Ubuntu 14.04.3 LTS
Release: 14.04
uname -r
3.19.0-43-generic
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
/dev/snd/controlC0: mrk 1900 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
InstallationDate: Installed on 2016-01-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
Bus 001 Device 002: ID 17ef:600e Lenovo
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305CA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.19.0-43-generic N/A
linux-backports-modules-3.19.0-43-generic N/A
linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305CA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
/dev/snd/controlC0: mrk 1900 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
InstallationDate: Installed on 2016-01-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
Bus 001 Device 002: ID 17ef:600e Lenovo
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305CA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.19.0-43-generic N/A
linux-backports-modules-3.19.0-43-generic N/A
linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305CA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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