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Message #157123
[Bug 1529381] Re: [HP Compaq 6715s] Updating kernel renders system unbootable
So it's highly likely that the 64 bit addresses used for specific PM
registers are wrong in the FADT, where as they are correct in the 32 bit
addresses.
The FADT supports old 32 bit legacy addressing for PM registers and 64
bit addressing too. Unfortunately sometimes the firmware sets the 64
bit versions incorrectly and the kernel is now using these in preference
to the 32 bit variant, hence the issue.
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https://bugs.launchpad.net/bugs/1529381
Title:
[HP Compaq 6715s] Updating kernel renders system unbootable
Status in linux package in Ubuntu:
Triaged
Bug description:
To reproduce (on this hardware)
1) Install 14.04.3 LTS (Ubuntu or XUbuntu)
2) Install updates
3) Reboot
The kernel used after update is 3.19.0-42. Booting with the kernel
that came with the install image (3.19.0-25) works fine.
This computer is a HP Compaq 6715s. I have looked at HPs support pages
for BIOS updates for this model but none was available.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
CurrentDesktop: XFCE
Date: Sat Dec 26 16:36:30 2015
InstallationDate: Installed on 2015-12-26 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CurrentDesktop: XFCE
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=522810df-638a-412b-9aab-791e2e2bc545
InstallationDate: Installed on 2015-12-26 (0 days ago)
InstallationMedia: Xubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
MachineType: Hewlett-Packard HP Compaq 6715s (RU655ET#AK8)
Package: linux (not installed)
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=0dd333f9-6172-41eb-9472-a321d48c04eb ro quiet splash
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.127.19
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: trusty
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog: Dec 27 13:38:38 michael wpa_supplicant[815]: wlan1: CTRL-EVENT-SCAN-STARTED
_MarkForUpload: True
dmi.bios.date: 03/26/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YTT Ver. F.03
dmi.board.name: 30C2
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.21
dmi.chassis.asset.tag: CNU7201T8J
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.03:bd03/26/2007:svnHewlett-Packard:pnHPCompaq6715s(RU655ET#AK8):pvrF.03:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.21:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6715s (RU655ET#AK8)
dmi.product.version: F.03
dmi.sys.vendor: Hewlett-Packard
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