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[Bug 1534856] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1534856

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1534856

Title:
  lsusb hangs

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When plugging an external sound card into USB3 ports on my ASUSTeK
  P9X79 motherboard, lsusb hangs and the usb device no longer works.  If
  I plug the sound card into a USB2 port, lsusb does not hang but the
  device is not detected and there are 0 messages printed in dmesg.

  bash$ strace lsusb -v
  munmap(0x7fa344ff3000, 4096)            = 0
  open("/sys/bus/usb/devices/usb3/descriptors", O_RDONLY) = 6
  read(6,

  It hangs on this read and Ctrl-C cannot kill it until I unplug the usb
  device.

  This device was working until maybe 1-2 months ago, I believe when
  signed UEFI kernels started getting pushed to LTS although that is
  just a guess on my part.  I've tried falling back but I can't find a
  kernel that works anymore.

  bash$ uname -a
  3.13.0-74-generic x86_64

  bash$ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  Codename:	trusty

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References