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[Bug 1534345] Re: Ubuntu 15.10 Crashing Frequently on EC2 Instances w/ Enhanced Networking

 

Hey Stefan,

Just wanted to update you that I've installed the Mainline 4.0.9 kernel
(4.0.9-040009-generic #201507212131) on all affected machines, finishing
about an hour ago, from https://wiki.ubuntu.com/Kernel/MainlineBuilds.
I've still had two crashes in the hour since the downgrade.

I don't know enough about kernel code to provide feedback on the detail
above, but thanks for looking into this!

I doubt that this could be related, but maybe it will help... We also
appear to have one of our C utilities (developed in-house) crashing a
few times a day:

xxx.log:[ 4740.992084] traps: checkport[6624] general protection ip:4c3d07 sp:7f8441ce8e20 error:0 in checkport[400000+ff000]
xxx.log:[60087.824087] traps: checkport[2203] general protection ip:4c3d07 sp:7fcc7df61e20 error:0 in checkport[400000+ff000]
xxx.log:[ 5375.784101] traps: checkport[10795] general protection ip:4c3d07 sp:7f96ebcbde20 error:0 in checkport[400000+ff000]

in addition to numerous segfaults:
xxx.log:[ 1354.456792] checkport[1644]: segfault at a8 ip 000000000049be3a sp 00007fea90080da0 error 4 in checkport[400000+ff000]
xxx.log:[ 1393.894368] checkport[2754]: segfault at a8 ip 000000000049be3a sp 00007f082e3c6da0 error 4 in checkport[400000+ff000]
xxx.log:[ 2474.260293] checkport[24996]: segfault at a8 ip 000000000049be3a sp 00007f569f6dcda0 error 4 in checkport[400000+ff000]
xxx.log:[ 4170.613174] checkport[23278]: segfault at a8 ip 000000000049be3a sp 00007fcf9b580da0 error 4 in checkport[400000+ff000]

The developers are looking into this on our end, but, we still had the
same version of the tool and the same number of segfaults on our 3.19
kernel on 15.04 and it never triggered a kernel crash. Is it possible
that invalid memory access in this binary could be triggering a kernel
GPF? Or would that memory be protected?

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https://bugs.launchpad.net/bugs/1534345

Title:
  Ubuntu 15.10 Crashing Frequently on EC2 Instances w/ Enhanced
  Networking

Status in linux package in Ubuntu:
  Triaged

Bug description:
  Lots of details and history of the problem here:
  https://askubuntu.com/questions/710747/after-upgrading-
  to-15-10-from-15-04-ec2-webservers-have-become-very-unstable

  10 of my webservers have started crashing immediately following the
  15.10 upgrade. As far as what exactly defines a "crash", Instance
  Status Checks fail, and I can no longer SSH to the machine. Background
  daemons running on the system stop responding, and nothing is written
  to the logs.

  After weeks of working with the AWS team, I finally fixed a netconsole
  issue via "echo 7 > /proc/sys/kernel/printk" and got netconsole
  working properly, and finally have a trace:

  
  [21410.260077] general protection fault: 0000 [#1] SMP
  [21410.261976] Modules linked in: isofs xt_CHECKSUM iptable_mangle ipt_MASQUERADE nf_nat_masquerade_ipv4 iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack xt_tcpudp bridge stp llc iptable_filter ip_tables x_tables ppdev intel_rapl iosf_mbi xen_fbfront fb_sys_fops input_leds serio_raw i2c_piix4 parport_pc 8250_fintek parport mac_hid netconsole configfs autofs4 crct10dif_pclmul crc32_pclmul cirrus syscopyarea sysfillrect sysimgblt aesni_intel ttm aes_x86_64 drm_kms_helper lrw gf128mul glue_helper ablk_helper cryptd psmouse drm ixgbevf pata_acpi floppy
  [21410.264054] CPU: 0 PID: 26957 Comm: apache2 Not tainted 4.2.0-23-generic #28-Ubuntu
  [21410.264054] Hardware name: Xen HVM domU, BIOS 4.2.amazon 12/07/2015
  [21410.264054] task: ffff8803f9809b80 ti: ffff8803f999c000 task.ti: ffff8803f999c000
  [21410.264054] RIP: 0010:[<ffffffff810e5c36>]  [<ffffffff810e5c36>] run_timer_softirq+0x116/0x2d0
  [21410.264054] RSP: 0000:ffff8803ff203e98  EFLAGS: 00010086
  [21410.264054] RAX: dead000000200200 RBX: ffff8803ff20e9c0 RCX: ffff8803ff203ec8
  [21410.264054] RDX: ffff8803ff203ec8 RSI: 0000000000011fc0 RDI: ffff8803ff20e9c0
  [21410.264054] RBP: ffff8803ff203f08 R08: 000000000000a77a R09: 0000000000000000
  [21410.264054] R10: 0000000000000020 R11: 0000000000000004 R12: 000000000000007c
  [21410.264054] R13: ffffffff8172aaf0 R14: 0000000000000000 R15: ffff8803af955be0
  [21410.264054] FS:  00007fb0ce6e8780(0000) GS:ffff8803ff200000(0000) knlGS:0000000000000000
  [21410.264054] CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
  [21410.264054] CR2: 00007fb0ce51e130 CR3: 00000003fb233000 CR4: 00000000001406f0
  [21410.264054] Stack:
  [21410.264054]  ffff8803ff203eb8 ffff8803ff20f5f8 ffff8803ff20f3f8 ffff8803ff20f1f8
  [21410.264054]  ffff8803ff20e9f8 ffff8803af955b58 dead000000200200 00000000f60fabc0
  [21410.264054]  0000000000011fc0 0000000000000001 ffffffff81c0b0c8 0000000000000001
  [21410.264054] Call Trace:
  [21410.264054]  <IRQ>
  [21410.264054]  [<ffffffff8107f846>] __do_softirq+0xf6/0x250
  [21410.264054]  [<ffffffff8107fb13>] irq_exit+0xa3/0xb0
  [21410.264054]  [<ffffffff814a4499>] xen_evtchn_do_upcall+0x39/0x50
  [21410.264054]  [<ffffffff817f1f6b>] xen_hvm_callback_vector+0x6b/0x70
  [21410.264054]  <EOI>
  [21410.264054] Code: 81 e6 00 00 20 00 48 85 d2 48 89 45 b8 0f 85 30 01 00 00 4c 89 7b 08 0f 1f 44 00 00 49 8b 07 49 8b 57 08 48 85 c0 48 89 02 74 04 <48> 89 50 08 41 f6 47 2a 10 48 b8 00 02 20 00 00 00 ad de 49 c7
  [21410.264054] RIP  [<ffffffff810e5c36>] run_timer_softirq+0x116/0x2d0
  [21410.264054]  RSP <ffff8803ff203e98>

  I don't have a vmcore at the moment, but I'm trying to get one from
  AWS and should have one in the next couple of days. This is happening
  frequently and repeatedly since I first upgraded to 15.10 on early
  December.

  
  ubuntu@xxx-web-xx:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 15.10
  Release:	15.10
  Codename:	wily
  ubuntu@xxx-web-xx:~$ uname -a
  Linux xxx-web-xx 4.2.0-23-generic #28-Ubuntu SMP Sun Dec 27 17:47:31 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
  ubuntu@xxx-web-xx:~$

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-23-generic 4.2.0-23.28
  ProcVersionSignature: User Name 4.2.0-23.28-generic 4.2.6
  Uname: Linux 4.2.0-23-generic x86_64
  AlsaDevices:
   total 0
   crw-rw---- 1 root audio 116,  1 Jan 14 15:42 seq
   crw-rw---- 1 root audio 116, 33 Jan 14 15:42 timer
  AplayDevices: Error: [Errno 2] No such file or directory: 'aplay'
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  ArecordDevices: Error: [Errno 2] No such file or directory: 'arecord'
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  Date: Thu Jan 14 21:31:14 2016
  Ec2AMI: ami-d5e7adbf
  Ec2AMIManifest: (unknown)
  Ec2AvailabilityZone: us-east-1d
  Ec2InstanceType: m4.xlarge
  Ec2Kernel: unavailable
  Ec2Ramdisk: unavailable
  IwConfig: Error: [Errno 2] No such file or directory: 'iwconfig'
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize libusb: -99
  MachineType: Xen HVM domU
  PciMultimedia:
   
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   0 cirrusdrmfb
   1 xen
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-23-generic root=UUID=9bd55602-81dd-4868-8cfc-b7d63f8f8d7e ro console=tty1 console=ttyS0 crashkernel=256M@0M
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-23-generic N/A
   linux-backports-modules-4.2.0-23-generic  N/A
   linux-firmware                            1.149.3
  RfKill: Error: [Errno 2] No such file or directory: 'rfkill'
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-12-15 (29 days ago)
  dmi.bios.date: 12/07/2015
  dmi.bios.vendor: Xen
  dmi.bios.version: 4.2.amazon
  dmi.chassis.type: 1
  dmi.chassis.vendor: Xen
  dmi.modalias: dmi:bvnXen:bvr4.2.amazon:bd12/07/2015:svnXen:pnHVMdomU:pvr4.2.amazon:cvnXen:ct1:cvr:
  dmi.product.name: HVM domU
  dmi.product.version: 4.2.amazon
  dmi.sys.vendor: Xen

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