kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Viktor Milánkovics, as per http://www.acer.com/ac/en/US/content/drivers
an update to your computer's buggy and outdated BIOS is available
(2.17). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2.17

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1534138

Title:
  USB devices not mounted with kernel 3.13.0-62

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am sorry bu no any USB port are working after the last ubuntu's
  update. No mouse, no pendrive, no photomachine connection.

  Tuchpad works.

  My laptop is an ACER Aspire E1-532.

  The problem was with 3.13.0-62-generic version.

  The problem was with the 3.13.0-62-generic version. Today I upgrade to
  the 3.13.0-63-generic version with the same USB problems. It is
  working only by the 3.13.0-61-generic.

  Updates arrived to 3.13.0-74 and the problem is the same - I have to work under 3.13.0-61 version.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  milankovics   1364 F.... pulseaudio
   /dev/snd/controlC1:  milankovics   1364 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=f2623db5-4cd9-45a1-8e85-cae8126b9c21
  InstallationDate: Installed on 2014-03-16 (670 days ago)
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  Lsusb:
   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E1-532
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-74-generic root=UUID=3d362c7e-b5ab-40b1-97da-c83f468ab029 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-74.118-generic 3.13.11-ckt30
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-74-generic N/A
   linux-backports-modules-3.13.0-74-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.13.0-74-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-05-07 (618 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-532:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-532
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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