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[Vagner <vpbra@xxxxxxxxxxxx>]

I have the same Dell Inspiron 3647 SFF and I am experiencing the same
issue, although I have updated the BIOS and running kernel 3.13.0-76. Do
you need more information?

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https://bugs.launchpad.net/bugs/1437004

Title:
  USB devices not working since upgrading to kernel 3.13.0-48-generic
  from 3.13.0-46-generic

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  # lsb_release -rd
  Description:	Ubuntu 12.04.5 LTS
  Release:	12.04
  (I'm running trusty HWE).

  USB2 and USB3 ports are not working with kernel 3.13.0-48-generic.
  When I boot on previous kernel (3.13.0-46-generic), USB ports work.

  If I unplug USB devices before booting and I connect USB devices
  (keyboard, mouse) after boot is completed, USB devices are working.
  If I reboot again with the devices plugged while booting, USB stops
  working again.

  Tried different keyboards and mices.

  dmesg output on kernel 3.13.0-48-generic:
  [   12.318671] xhci_hcd 0000:00:14.0: Timeout while waiting for address device command
  [   12.318687] ------------[ cut here ]------------
  [   12.318694] WARNING: CPU: 3 PID: 0 at /build/buildd/linux-lts-trusty-3.13.0/drivers/usb/host/xhci-ring.c:1581 handle_cmd_completion+0x413/0x440()
  [   12.318695] Modules linked in: rfcomm bnep parport_pc ppdev binfmt_misc xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 arc4 ath9k xt_state mac80211 x86_pkg_temp_thermal ip6table_filter ip6_tables ath9k_common intel_powerclamp ath9k_hw nf_conntrack_netbios_ns nf_conntrack_broadcast coretemp nf_nat_ftp kvm_intel nf_nat nf_conntrack_ftp nf_conntrack kvm ath iptable_filter ip_tables x_tables snd_hda_codec_realtek snd_hda_codec_hdmi snd_hda_intel crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel snd_hda_codec snd_hwdep snd_pcm ablk_helper snd_seq_midi snd_rawmidi snd_seq_midi_event cryptd snd_seq lrw cfg80211 gf128mul snd_timer ath3k snd_seq_device btusb glue_helper aes_x86_64 snd dm_multipath bluetooth soundcore scsi_dh snd_page_alloc mei_me psmouse mei mac_hid dcdbas serio_raw lpc_ich shpchp lp parport ums_realtek usb_storage dm_mirror dm_region_hash dm_log btrfs hid_generic usbhid hid raid6_pq xor libcrc32c i915 r8169 mii drm_kms_helper drm ahci libahci i2c_algo_bit video zram(C)
  [   12.318735] CPU: 3 PID: 0 Comm: swapper/3 Tainted: G         C    3.13.0-48-generic #80~precise1-Ubuntu
  [   12.318735] Hardware name: Dell Inc. Inspiron 3647/02YRK5       , BIOS A05 08/18/2014
  [   12.318736]  000000000000062d ffff88019fb83d78 ffffffff81758abd 0000000000000007
  [   12.318738]  0000000000000000 ffff88019fb83db8 ffffffff8106afec ffff88019fb83dc8
  [   12.318740]  ffff8801916c0000 0000000001033c01 0000000000000005 ffff880191573780
  [   12.318741] Call Trace:
  [   12.318742]  <IRQ>  [<ffffffff81758abd>] dump_stack+0x46/0x58
  [   12.318748]  [<ffffffff8106afec>] warn_slowpath_common+0x8c/0xc0
  [   12.318750]  [<ffffffff8106b03a>] warn_slowpath_null+0x1a/0x20
  [   12.318751]  [<ffffffff815a54e3>] handle_cmd_completion+0x413/0x440
  [   12.318753]  [<ffffffff815a6cee>] xhci_handle_event+0x1ae/0x2a0
  [   12.318755]  [<ffffffff815a6f00>] xhci_irq+0x120/0x1f0
  [   12.318756]  [<ffffffff815a6fe1>] xhci_msi_irq+0x11/0x20
  [   12.318758]  [<ffffffff810c4abd>] handle_irq_event_percpu+0x5d/0x210
  [   12.318760]  [<ffffffff810c4cb8>] handle_irq_event+0x48/0x70
  [   12.318761]  [<ffffffff810c7737>] handle_edge_irq+0x77/0x110
  [   12.318764]  [<ffffffff810170d2>] handle_irq+0x22/0x40
  [   12.318767]  [<ffffffff8177042a>] do_IRQ+0x5a/0xe0
  [   12.318769]  [<ffffffff8176552d>] common_interrupt+0x6d/0x6d
  [   12.318770]  <EOI>  [<ffffffff815fd9a1>] ? cpuidle_enter_state+0x61/0xe0
  [   12.318773]  [<ffffffff815fd997>] ? cpuidle_enter_state+0x57/0xe0
  [   12.318774]  [<ffffffff815fdae0>] cpuidle_idle_call+0xc0/0x210
  [   12.318777]  [<ffffffff8101e9ee>] arch_cpu_idle+0xe/0x30
  [   12.318778]  [<ffffffff810c3e38>] cpu_idle_loop+0x78/0x270
  [   12.318780]  [<ffffffff810d9a02>] ? clockevents_register_device+0xe2/0x140
  [   12.318781]  [<ffffffff810c409b>] cpu_startup_entry+0x6b/0x70
  [   12.318783]  [<ffffffff8104477d>] start_secondary+0xcd/0xd0
  [   12.318784] ---[ end trace e631d24eb5e0edb6 ]---
  [   12.522719] usb 3-10: Device not responding to set address.
  [   12.726517] usb 3-10: device not accepting address 6, error -71
  [   12.838469] usb 3-10: new full-speed USB device number 7 using xhci_hcd
  [   12.855678] usb 3-10: New USB device found, idVendor=0cf3, idProduct=0036
  [   12.855680] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
  [   13.066215] r8169 0000:02:00.0: Direct firmware load failed with error -2
  [   13.066218] r8169 0000:02:00.0: Falling back to user helper
  [   13.080987] r8169 0000:02:00.0 eth0: unable to load firmware patch rtl_nic/rtl8168g-2.fw (-2)
  [   13.088472] r8169 0000:02:00.0 eth0: link down
  [   13.088505] r8169 0000:02:00.0 eth0: link down
  [   13.088518] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
  [   13.088691] IPv6: ADDRCONF(NETDEV_UP): eth0: link is not ready
  [   13.244011] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
  [   13.247046] IPv6: ADDRCONF(NETDEV_UP): wlan0: link is not ready
  [   14.749954] r8169 0000:02:00.0 eth0: link up
  [   14.749961] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
  [   15.058449] nf_conntrack: automatic helper assignment is deprecated and it will be removed soon. Use the iptables CT target to attach helpers instead.
  [   15.689466] xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command.
  [   15.689470] xhci_hcd 0000:00:14.0: Assuming host is dying, halting host.
  [   15.689489] Bluetooth: hci0 urb ffff8800d160b240 failed to resubmit (22)
  [   15.689492] Bluetooth: hci0 urb ffff8800d160b300 failed to resubmit (22)
  [   15.689493] Bluetooth: hci0 urb ffff8800d160b3c0 failed to resubmit (22)
  [   15.689495] xhci_hcd 0000:00:14.0: HC died; cleaning up
  [   15.689518] usb 3-1: USB disconnect, device number 2
  [   15.737696] usb 3-3: USB disconnect, device number 3
  [   15.805461] usb 3-10: USB disconnect, device number 7

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80~precise1
  ProcVersionSignature: Ubuntu 3.13.0-48.80~precise1-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-48-generic.
  ApportVersion: 2.0.1-0ubuntu17.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lightdm    2188 F.... pulseaudio
   /dev/snd/controlC0:  lightdm    2188 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'HDMI'/'HDA Intel HDMI at 0xf7e14000 irq 48'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,10280611,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card0.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7e10000 irq 49'
     Mixer name	: 'Realtek ALC662 rev3'
     Components	: 'HDA:10ec0662,10280611,00100300'
     Controls      : 37
     Simple ctrls  : 19
  Date: Thu Mar 26 14:43:35 2015
  HibernationDevice: RESUME=UUID=d7b5aaea-7657-41c2-9862-06457856f903
  InstallationMedia: Ubuntu 12.04 - Release amd64
  MachineType: Dell Inc. Inspiron 3647
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_CA.UTF-8
   LANGUAGE=fr_CA:fr
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic root=UUID=7eaa2168-f725-4972-a6d6-ef5f76b138c9 ro quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory /home/adminuser not ours.
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.79.18
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux-lts-trusty
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/18/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A05
  dmi.board.name: 02YRK5
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA05:bd08/18/2014:svnDellInc.:pnInspiron3647:pvr:rvnDellInc.:rn02YRK5:rvrA02:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3647
  dmi.sys.vendor: Dell Inc.

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