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Message #157804
[Bug 1535482] Re: Touchpad, Touchscreen not recognized
** Tags added: latest-bios-201
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552362/+files/WifiSyslog.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552361/+files/UdevLog.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552360/+files/UdevDb.txt
** Attachment removed: "RfKill.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552359/+files/RfKill.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552358/+files/PulseList.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552357/+files/ProcModules.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552356/+files/ProcInterrupts.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552354/+files/ProcCpuinfo.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552355/+files/ProcEnviron.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552353/+files/Lspci.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552352/+files/IwConfig.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552350/+files/CRDA.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552349/+files/BootDmesg.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552348/+files/AlsaInfo.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552351/+files/CurrentDmesg.txt
** Attachment removed: "contains the following log files : dmesg, /proc/bus/input/devices, version, lscpci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552274/+files/logfiles.tar.gz
** Summary changed:
- Touchpad, Touchscreen not recognized
+ Touchpad not recognized
** Description changed:
- Just installed Trusty (14.04.03 LTS) as a dual-boot on my new Asus
- Zenbook UX305C.
+ Touchpad does not work, is not recognized by Ubuntu and not listed in
+ /proc/bus/input/devices.
- Touchpad and touchscreen do not work, and are not recognized by Ubuntu.
- The touchpad and touchscreen are not listed in /proc/bus/input/devices.
-
- Logs have been attached.
-
- Additional information:
- lsb_release -rd :
- Description: Ubuntu 14.04.3 LTS
- Release: 14.04
-
- uname -r
- 3.19.0-43-generic
- ---
+ ---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
- /dev/snd/controlC0: mrk 1900 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
+ /dev/snd/controlC0: mrk 1900 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
InstallationDate: Installed on 2016-01-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 004: ID 8087:0a2a Intel Corp.
- Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
- Bus 001 Device 002: ID 17ef:600e Lenovo
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+ Bus 001 Device 004: ID 8087:0a2a Intel Corp.
+ Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
+ Bus 001 Device 002: ID 17ef:600e Lenovo
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305CA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
- linux-restricted-modules-3.19.0-43-generic N/A
- linux-backports-modules-3.19.0-43-generic N/A
- linux-firmware 1.127.19
+ linux-restricted-modules-3.19.0-43-generic N/A
+ linux-backports-modules-3.19.0-43-generic N/A
+ linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305CA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
- ---
- ApportVersion: 2.14.1-0ubuntu3.19
- Architecture: amd64
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
- /dev/snd/controlC0: mrk 1900 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
- InstallationDate: Installed on 2016-01-18 (0 days ago)
- InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
- Lsusb:
- Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
- Bus 001 Device 004: ID 8087:0a2a Intel Corp.
- Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
- Bus 001 Device 002: ID 17ef:600e Lenovo
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- MachineType: ASUSTeK COMPUTER INC. UX305CA
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
- RelatedPackageVersions:
- linux-restricted-modules-3.19.0-43-generic N/A
- linux-backports-modules-3.19.0-43-generic N/A
- linux-firmware 1.127.19
- Tags: trusty
- Uname: Linux 3.19.0-43-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 09/11/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: UX305CA.201
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: UX305CA
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: ATN12345678901234567
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: UX305CA
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.
--
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https://bugs.launchpad.net/bugs/1535482
Title:
Touchpad not recognized
Status in linux package in Ubuntu:
Incomplete
Bug description:
Touchpad does not work, is not recognized by Ubuntu and not listed in
/proc/bus/input/devices.
---
ApportVersion: 2.14.1-0ubuntu3.19
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC0D0c: mrk 1900 F...m pulseaudio
/dev/snd/controlC0: mrk 1900 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
InstallationDate: Installed on 2016-01-18 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 8087:0a2a Intel Corp.
Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
Bus 001 Device 002: ID 17ef:600e Lenovo
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. UX305CA
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
RelatedPackageVersions:
linux-restricted-modules-3.19.0-43-generic N/A
linux-backports-modules-3.19.0-43-generic N/A
linux-firmware 1.127.19
Tags: trusty
Uname: Linux 3.19.0-43-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX305CA.201
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX305CA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: UX305CA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References