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[Bug 1535482] Re: Touchpad, Touchscreen not recognized

 

** Tags added: latest-bios-201

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552362/+files/WifiSyslog.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552361/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552360/+files/UdevDb.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552359/+files/RfKill.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552358/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552357/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552356/+files/ProcInterrupts.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552354/+files/ProcCpuinfo.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552355/+files/ProcEnviron.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552353/+files/Lspci.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552352/+files/IwConfig.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552350/+files/CRDA.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552349/+files/BootDmesg.txt

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552348/+files/AlsaInfo.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552351/+files/CurrentDmesg.txt

** Attachment removed: "contains the following log files : dmesg, /proc/bus/input/devices, version, lscpci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1535482/+attachment/4552274/+files/logfiles.tar.gz

** Summary changed:

- Touchpad, Touchscreen not recognized 
+ Touchpad not recognized

** Description changed:

- Just installed Trusty (14.04.03 LTS) as a dual-boot on my new Asus
- Zenbook UX305C.
+ Touchpad does not work, is not recognized by Ubuntu and not listed in
+ /proc/bus/input/devices.
  
- Touchpad and touchscreen do not work, and are not recognized by Ubuntu.
- The touchpad and touchscreen are not listed in /proc/bus/input/devices.
- 
- Logs have been attached.
- 
- Additional information: 
- lsb_release -rd :
- Description:	Ubuntu 14.04.3 LTS
- Release:	14.04
- 
- uname -r
- 3.19.0-43-generic
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC0D0c:   mrk        1900 F...m pulseaudio
-  /dev/snd/controlC0:  mrk        1900 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0c:   mrk        1900 F...m pulseaudio
+  /dev/snd/controlC0:  mrk        1900 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
  InstallationDate: Installed on 2016-01-18 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
-  Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp. 
-  Bus 001 Device 002: ID 17ef:600e Lenovo 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 004: ID 8087:0a2a Intel Corp.
+  Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
+  Bus 001 Device 002: ID 17ef:600e Lenovo
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX305CA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-43-generic N/A
-  linux-backports-modules-3.19.0-43-generic  N/A
-  linux-firmware                             1.127.19
+  linux-restricted-modules-3.19.0-43-generic N/A
+  linux-backports-modules-3.19.0-43-generic  N/A
+  linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/11/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX305CA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX305CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX305CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
- --- 
- ApportVersion: 2.14.1-0ubuntu3.19
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC0D0c:   mrk        1900 F...m pulseaudio
-  /dev/snd/controlC0:  mrk        1900 F.... pulseaudio
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
- InstallationDate: Installed on 2016-01-18 (0 days ago)
- InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
- Lsusb:
-  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
-  Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
-  Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp. 
-  Bus 001 Device 002: ID 17ef:600e Lenovo 
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- MachineType: ASUSTeK COMPUTER INC. UX305CA
- Package: linux (not installed)
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
- RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-43-generic N/A
-  linux-backports-modules-3.19.0-43-generic  N/A
-  linux-firmware                             1.127.19
- Tags:  trusty
- Uname: Linux 3.19.0-43-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 09/11/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: UX305CA.201
- dmi.board.asset.tag: ATN12345678901234567
- dmi.board.name: UX305CA
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: 1.0
- dmi.chassis.asset.tag: ATN12345678901234567
- dmi.chassis.type: 10
- dmi.chassis.vendor: ASUSTeK COMPUTER INC.
- dmi.chassis.version: 1.0
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
- dmi.product.name: UX305CA
- dmi.product.version: 1.0
- dmi.sys.vendor: ASUSTeK COMPUTER INC.

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https://bugs.launchpad.net/bugs/1535482

Title:
  Touchpad not recognized

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad does not work, is not recognized by Ubuntu and not listed in
  /proc/bus/input/devices.

  ---
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   mrk        1900 F...m pulseaudio
   /dev/snd/controlC0:  mrk        1900 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=adf6aff2-38fb-4b82-8466-05f47417aeb7
  InstallationDate: Installed on 2016-01-18 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp.
   Bus 001 Device 003: ID 0bda:57cb Realtek Semiconductor Corp.
   Bus 001 Device 002: ID 17ef:600e Lenovo
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. UX305CA
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=66f2fab5-3664-471d-8b14-ec8768e290be ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-43-generic N/A
   linux-backports-modules-3.19.0-43-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/11/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: UX305CA.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: UX305CA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrUX305CA.201:bd09/11/2015:svnASUSTeKCOMPUTERINC.:pnUX305CA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX305CA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: UX305CA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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