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[Bug 1535565] Re: i have wifi connnection problem

 

acer, thank you for reporting this and helping make Ubuntu better.

As per http://www.acer.com/ac/en/US/content/drivers an update to your
computer's buggy and outdated BIOS is available (1.29). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.29

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1535565

Title:
  i have wifi connnection problem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  i have a problem in connection to internet,

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  acer       1650 F.... pulseaudio
                        acer       3994 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Jan 19 13:52:31 2016
  HibernationDevice: RESUME=UUID=3727c696-a786-465f-a2b0-4a2052cdad14
  InstallationDate: Installed on 2016-01-05 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Acer Aspire V3-471
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=b0772e3e-4f65-444d-b1c5-46a188be95a0 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/11/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: VA40_HC
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.24:bd10/11/2012:svnAcer:pnAspireV3-471:pvrV1.24:rvnAcer:rnVA40_HC:rvrType2-BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V3-471
  dmi.product.version: V1.24
  dmi.sys.vendor: Acer

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