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Re: [Bug 1530745] Re: the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Guido Granda Muñoz <guidogranda@xxxxxxxxx>
Date: Wed, 27 Jan 2016 00:09:12 -0000
Reply-to: Bug 1530745 <1530745@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hello,

I will only be available for testing the new kernel after febraury the
12.

Bye

2016-01-26 10:10 GMT-05:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> Guido Granda Muñoz, in order to allow additional upstream developers to
> examine the issue, at your earliest convenience, could you please test the
> latest upstream kernel available from
> http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in
> mind the following:
> 1) The one to test is at the very top line at the top of the page (not the
> daily folder).
> 2) The release names are irrelevant.
> 3) The folder time stamps aren't indicative of when the kernel actually
> was released upstream.
> 4) Install instructions are available at
> https://wiki.ubuntu.com/Kernel/MainlineBuilds .
>
> If testing on your main install would be inconvenient, one may:
> 1) Install Ubuntu to a different partition and then test this there.
> 2) Backup, or clone the primary install.
>
> If the latest kernel did not allow you to test to the issue (ex. you
> couldn't boot into the OS) please make a comment in your report about this,
> and continue to test the next most recent kernel version until you can test
> to the issue. Once you've tested the upstream kernel, please comment on
> which kernel version specifically you tested. If this issue is fixed in the
> mainline kernel, please add the following tags by clicking on the yellow
> circle with a black pencil icon, next to the word Tags, located at the
> bottom of the report description:
> kernel-fixed-upstream
> kernel-fixed-upstream-X.Y-rcZ
>
> Where X, and Y are the first two numbers of the kernel version, and Z is
> the release candidate number if it exists.
>
> If the mainline kernel does not fix the issue, please add the following
> tags:
> kernel-bug-exists-upstream
> kernel-bug-exists-upstream-X.Y-rcZ
>
> Please note, an error to install the kernel does not fit the criteria of
> kernel-bug-exists-upstream.
>
> Once testing of the latest upstream kernel is complete, please mark this
> report's Status as Confirmed. Please let us know your results.
>
> Thank you for your understanding.
>
> ** This bug is no longer a duplicate of bug 1520519
>    ASUS ROG GL552 TouchPad not detected
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1530745
>
> Title:
>   the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS
>   ROG GL552
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   The touchpad is not detected.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
>   ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
>   Uname: Linux 3.19.0-42-generic x86_64
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Sun Jan  3 21:27:06 2016
>   InstallationDate: Installed on 2016-01-03 (0 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   SourcePackage: linux-lts-vivid
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  guido      1971 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=9b30e230-c384-439e-826e-d9dc68ec6438
>   InstallationDate: Installed on 2016-01-03 (6 days ago)
>   InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64
> (20150805)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems)
> NetScroll+ Mini Traveler / Genius NetScroll 120
>    Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: ASUSTeK COMPUTER INC. GL552VW
>   NonfreeKernelModules: nvidia
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed
> root=UUID=c12cd212-5dd4-41ab-8c1c-72e851dafc56 ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
>   PulseList:
>    Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
>    No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-43-generic N/A
>    linux-backports-modules-3.19.0-43-generic  N/A
>    linux-firmware                             1.127.19
>   Tags:  trusty
>   Uname: Linux 3.19.0-43-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   _MarkForUpload: True
>   dmi.bios.date: 09/01/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: GL552VW.210
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: GL552VW
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: ATN12345678901234567
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: GL552VW
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530745/+subscriptions
>


-- 
Guido

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1530745

Title:
  the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS
  ROG GL552

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The touchpad is not detected.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-42-generic 3.19.0-42.48~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-42.48~14.04.1-generic 3.19.8-ckt10
  Uname: Linux 3.19.0-42-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Jan  3 21:27:06 2016
  InstallationDate: Installed on 2016-01-03 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  guido      1971 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=9b30e230-c384-439e-826e-d9dc68ec6438
  InstallationDate: Installed on 2016-01-03 (6 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 0458:003a KYE Systems Corp. (Mouse Systems) NetScroll+ Mini Traveler / Genius NetScroll 120
   Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. GL552VW
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-43-generic.efi.signed root=UUID=c12cd212-5dd4-41ab-8c1c-72e851dafc56 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-43.49~14.04.1-generic 3.19.8-ckt10
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-43-generic N/A
   linux-backports-modules-3.19.0-43-generic  N/A
   linux-firmware                             1.127.19
  Tags:  trusty
  Uname: Linux 3.19.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/01/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GL552VW.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GL552VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: GL552VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1530745/+subscriptions
References

[Bug 1530745] [NEW] the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552
From: Guido Granda Muñoz, 2016-01-04
[Bug 1530745] Re: the touchpad is not detected in Ubuntu 14.04.3 . The laptop is ASUS ROG GL552
From: Christopher M. Penalver, 2016-01-26