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[Bug 1538673] Re: Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz

 

Corey, it's the log you provided in your Description. So, if the
information in the Description was provided by you unintentionally,
please feel free to delete the attachment.

Despite this, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-10h
** Tags added: latest-bios-10h

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1538673

Title:
  Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu Gnome 15.10

  I do not know what package this error is a part of or if it is even
  part of a package as I am not familiar enough with linux.  I know it
  is the ath10k_pci module.

  Expected: The wifi would connect to the access point.

  Actual: Firmware crashes twice then NetworkManager times out the
  connection.

  This problem only occurs when either connecting to an 802.11ac or a
  5GHz access point.  I do not have the equipment and or knowledge to be
  able to narrow it down any to one specifically.  It does connect to my
  phone's hotspot on 2.4GHz (I think it is N?) but will not when the
  hotspot is set to 5GHz (Definitely AC).  It also will not connect to
  my school's AC wireless network.

  Here is the system log from the start of attempting to connect to the connection finally timing out (I censored some personal data):
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1538673/+attachment/4558010/+files/log

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  polomoto   1168 F.... pulseaudio
   /dev/snd/controlC1:  polomoto   1168 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 15.10
  HibernationDevice: RESUME=UUID=5018c1c5-f5d2-45e3-a3da-4e74bd9b9131
  InstallationDate: Installed on 2016-01-22 (4 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Micro-Star International Co., Ltd. GS60 2QE
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=b7920bb6-c35c-43c5-82be-c195753bc15f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-25-generic N/A
   linux-backports-modules-4.2.0-25-generic  N/A
   linux-firmware                            1.149.3
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/15/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E16H5IMS.104
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-16H5
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H5IMS.104:bd09/15/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H5:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: GS60 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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