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Message #158269
[Bug 1538673] Re: Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz
Corey, it's the log you provided in your Description. So, if the
information in the Description was provided by you unintentionally,
please feel free to delete the attachment.
Despite this, in order to allow additional upstream developers to examine the issue, at your earliest convenience, could you please test the latest upstream kernel available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .
If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: bios-outdated-10h
** Tags added: latest-bios-10h
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1538673
Title:
Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz
Status in linux package in Ubuntu:
Incomplete
Bug description:
Ubuntu Gnome 15.10
I do not know what package this error is a part of or if it is even
part of a package as I am not familiar enough with linux. I know it
is the ath10k_pci module.
Expected: The wifi would connect to the access point.
Actual: Firmware crashes twice then NetworkManager times out the
connection.
This problem only occurs when either connecting to an 802.11ac or a
5GHz access point. I do not have the equipment and or knowledge to be
able to narrow it down any to one specifically. It does connect to my
phone's hotspot on 2.4GHz (I think it is N?) but will not when the
hotspot is set to 5GHz (Definitely AC). It also will not connect to
my school's AC wireless network.
Here is the system log from the start of attempting to connect to the connection finally timing out (I censored some personal data):
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1538673/+attachment/4558010/+files/log
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: polomoto 1168 F.... pulseaudio
/dev/snd/controlC1: polomoto 1168 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=5018c1c5-f5d2-45e3-a3da-4e74bd9b9131
InstallationDate: Installed on 2016-01-22 (4 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Micro-Star International Co., Ltd. GS60 2QE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=b7920bb6-c35c-43c5-82be-c195753bc15f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-25-generic N/A
linux-backports-modules-4.2.0-25-generic N/A
linux-firmware 1.149.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16H5IMS.104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16H5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H5IMS.104:bd09/15/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H5:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: GS60 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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