← Back to team overview

kernel-packages team mailing list archive

[Bug 1539919] Re: USB crippled after updates to 15.10

 

apport information

** Tags added: apport-collected wily

** Description changed:

  An update released this week (25th, 26th, 27th) have caused severe USB
  issues.
  
  When I boot, there is clearly a moment when USB is being accessed (my
  usb mic starts blinking) and this seems to paralyze the computer for
  several minutes and will not allow me to log in until it moves past this
  usb issue (light stops blinking on my mic). Once logged in, I have an
  invisible mouse, no sound. When rebooting, I get
  "usb_set_interface_failed" messages.
  
  My sound also doesn't work. My external sound card and all audio is not
  recognized.
  
- I think this is definitely software-related. I have a brand new, right
- out of the box, System76 machine that this happened to right after its
- first update. Because of this issue, I went back to my old machine.
- After performing an update, the problem appeared there too.
+ I think this is definitely software-related. I have a brand new, right out of the box, System76 machine that this happened to right after its first update. Because of this issue, I went back to my old machine. After performing an update, the problem appeared there too.
+ --- 
+ ApportVersion: 2.19.1-0ubuntu5
+ Architecture: amd64
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ EcryptfsInUse: Yes
+ HibernationDevice: RESUME=UUID=2e9e8093-947a-411e-95e3-6400303edeb2
+ InstallationDate: Installed on 2014-02-09 (719 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ IwConfig:
+  eth0      no wireless extensions.
+  
+  lo        no wireless extensions.
+ MachineType: System76, Inc. Wild Dog Performance
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=e952bc6e-1919-48c4-8585-8d375ca7e28c ro quiet splash
+ ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
+ RelatedPackageVersions:
+  linux-restricted-modules-4.2.0-25-generic N/A
+  linux-backports-modules-4.2.0-25-generic  N/A
+  linux-firmware                            1.149.3
+ RfKill:
+  
+ Tags:  wily
+ Uname: Linux 4.2.0-25-generic x86_64
+ UpgradeStatus: Upgraded to wily on 2015-12-19 (41 days ago)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/01/2011
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: BLH6710H.86A.0105.2011.0301.1654
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: DH67CL
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: AAG10212-206
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: System76, Inc.
+ dmi.chassis.version: wilp8
+ dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0105.2011.0301.1654:bd03/01/2011:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp8:rvnIntelCorporation:rnDH67CL:rvrAAG10212-206:cvnSystem76,Inc.:ct3:cvrwilp8:
+ dmi.product.name: Wild Dog Performance
+ dmi.product.version: wilp8
+ dmi.sys.vendor: System76, Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1539919/+attachment/4559903/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1539919

Title:
  USB crippled after updates to 15.10

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  An update released this week (25th, 26th, 27th) have caused severe USB
  issues.

  When I boot, there is clearly a moment when USB is being accessed (my
  usb mic starts blinking) and this seems to paralyze the computer for
  several minutes and will not allow me to log in until it moves past
  this usb issue (light stops blinking on my mic). Once logged in, I
  have an invisible mouse, no sound. When rebooting, I get
  "usb_set_interface_failed" messages.

  My sound also doesn't work. My external sound card and all audio is
  not recognized.

  I think this is definitely software-related. I have a brand new, right out of the box, System76 machine that this happened to right after its first update. Because of this issue, I went back to my old machine. After performing an update, the problem appeared there too.
  --- 
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=2e9e8093-947a-411e-95e3-6400303edeb2
  InstallationDate: Installed on 2014-02-09 (719 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System76, Inc. Wild Dog Performance
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=e952bc6e-1919-48c4-8585-8d375ca7e28c ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-25-generic N/A
   linux-backports-modules-4.2.0-25-generic  N/A
   linux-firmware                            1.149.3
  RfKill:
   
  Tags:  wily
  Uname: Linux 4.2.0-25-generic x86_64
  UpgradeStatus: Upgraded to wily on 2015-12-19 (41 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/01/2011
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: BLH6710H.86A.0105.2011.0301.1654
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH67CL
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAG10212-206
  dmi.chassis.type: 3
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: wilp8
  dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0105.2011.0301.1654:bd03/01/2011:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp8:rvnIntelCorporation:rnDH67CL:rvrAAG10212-206:cvnSystem76,Inc.:ct3:cvrwilp8:
  dmi.product.name: Wild Dog Performance
  dmi.product.version: wilp8
  dmi.sys.vendor: System76, Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+subscriptions


References