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[Bug 1536841] Re: xenial can't access network printer 14.04.3 no problem

 

jerrylamos, as per <WEBSITE> an update to your computer's buggy and
outdated BIOS is available (5CKT77A). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1536841

Title:
  xenial can't access network printer 14.04.3 no problem

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  There was an error during the CUPS operation: 'client-error-not-
  possible'.

  14.04.3 on another partition accesses network printer on XP just fine.

  With identical smb.conf xenial cannot access the printer.

  Xenial can access XP jpg images etc. so network connection to XP
  working fine.

  See attached screenshot

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: linux-image-4.3.0-6-generic 4.3.0-6.17
  ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
  Uname: Linux 4.3.0-6-generic x86_64
  ApportVersion: 2.19.3-0ubuntu3
  Architecture: amd64
  Date: Thu Jan 21 18:41:32 2016
  InstallationDate: Installed on 2015-12-26 (26 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Alpha amd64 (20151209)
  ProcEnviron:
   LANGUAGE=en_US
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.3.0-6-generic root=UUID=c8c33dea-5f04-4670-84f3-daf1d956e6b8 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/10/2011
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 5CKT69AUS
  dmi.board.name: LENOVO
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: NONE
  dmi.modalias: dmi:bvnLENOVO:bvr5CKT69AUS:bd01/10/2011:svnLENOVO:pn6234A1U:pvrThinkCentreM58p:rvnLENOVO:rnLENOVO:rvrNONE:cvnLENOVO:ct3:cvrNONE:
  dmi.product.name: 6234A1U
  dmi.product.version: ThinkCentre M58p
  dmi.sys.vendor: LENOVO

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