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Message #158596
[Bug 1539919] Re: USB crippled after updates to 15.10
Larry Tate, please do not apport-collect any further unless specifically
requested to do so.
** Description changed:
An update released this week (25th, 26th, 27th) have caused severe USB
issues.
When I boot, there is clearly a moment when USB is being accessed (my
usb mic starts blinking) and this seems to paralyze the computer for
several minutes and will not allow me to log in until it moves past this
usb issue (light stops blinking on my mic). Once logged in, I have an
invisible mouse, no sound. When rebooting, I get
"usb_set_interface_failed" messages.
My sound also doesn't work. My external sound card and all audio is not
recognized.
I think this is definitely software-related. I have a brand new, right out of the box, System76 machine that this happened to right after its first update. Because of this issue, I went back to my old machine. After performing an update, the problem appeared there too.
- ---
+ ---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2e9e8093-947a-411e-95e3-6400303edeb2
InstallationDate: Installed on 2014-02-09 (719 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: System76, Inc. Wild Dog Performance
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
-
+
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=e952bc6e-1919-48c4-8585-8d375ca7e28c ro quiet splash
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
- linux-restricted-modules-4.2.0-25-generic N/A
- linux-backports-modules-4.2.0-25-generic N/A
- linux-firmware 1.149.3
+ linux-restricted-modules-4.2.0-25-generic N/A
+ linux-backports-modules-4.2.0-25-generic N/A
+ linux-firmware 1.149.3
RfKill:
-
+
Tags: wily
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: Upgraded to wily on 2015-12-19 (41 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/01/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0105.2011.0301.1654
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67CL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10212-206
dmi.chassis.type: 3
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: wilp8
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0105.2011.0301.1654:bd03/01/2011:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp8:rvnIntelCorporation:rnDH67CL:rvrAAG10212-206:cvnSystem76,Inc.:ct3:cvrwilp8:
dmi.product.name: Wild Dog Performance
dmi.product.version: wilp8
dmi.sys.vendor: System76, Inc.
- ---
- ApportVersion: 2.19.1-0ubuntu5
- Architecture: amd64
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 15.10
- HibernationDevice: RESUME=UUID=cf052d65-edc3-4f95-b655-9a55a6c697bd
- InstallationDate: Installed on 2016-01-29 (2 days ago)
- InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
- IwConfig:
- eno1 no wireless extensions.
-
- lo no wireless extensions.
- MachineType: ASUS All Series
- Package: linux (not installed)
- ProcFB: 0 nouveaufb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=eb2d1e0f-dde9-4793-9765-f2cfcff159b3 ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
- RelatedPackageVersions:
- linux-restricted-modules-4.2.0-25-generic N/A
- linux-backports-modules-4.2.0-25-generic N/A
- linux-firmware 1.149.3
- RfKill:
-
- Tags: wily
- UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
- Uname: Linux 4.2.0-25-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 11/26/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: 2101
- dmi.board.asset.tag: To be filled by O.E.M.
- dmi.board.name: X99-A
- dmi.board.vendor: ASUSTeK COMPUTER INC.
- dmi.board.version: Rev 1.xx
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 3
- dmi.chassis.vendor: To Be Filled By O.E.M.
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2101:bd11/26/2015:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnX99-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
- dmi.product.name: All Series
- dmi.product.version: System Version
- dmi.sys.vendor: ASUS
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560851/+files/WifiSyslog.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560849/+files/PulseList.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560848/+files/ProcModules.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560850/+files/UdevDb.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560847/+files/ProcInterrupts.txt
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560846/+files/ProcEnviron.txt
** Attachment removed: "Lsusb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560844/+files/Lsusb.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560843/+files/Lspci.txt
** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560842/+files/JournalErrors.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560845/+files/ProcCpuinfo.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560841/+files/CurrentDmesg.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560840/+files/CRDA.txt
** Attachment removed: "AlsaInfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560838/+files/AlsaInfo.txt
** Attachment removed: "AudioDevicesInUse.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539919/+attachment/4560839/+files/AudioDevicesInUse.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1539919
Title:
USB crippled after updates to 15.10
Status in linux package in Ubuntu:
Incomplete
Bug description:
An update released this week (25th, 26th, 27th) have caused severe USB
issues.
When I boot, there is clearly a moment when USB is being accessed (my
usb mic starts blinking) and this seems to paralyze the computer for
several minutes and will not allow me to log in until it moves past
this usb issue (light stops blinking on my mic). Once logged in, I
have an invisible mouse, no sound. When rebooting, I get
"usb_set_interface_failed" messages.
My sound also doesn't work. My external sound card and all audio is
not recognized.
I think this is definitely software-related. I have a brand new, right out of the box, System76 machine that this happened to right after its first update. Because of this issue, I went back to my old machine. After performing an update, the problem appeared there too.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2e9e8093-947a-411e-95e3-6400303edeb2
InstallationDate: Installed on 2014-02-09 (719 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: System76, Inc. Wild Dog Performance
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic root=UUID=e952bc6e-1919-48c4-8585-8d375ca7e28c ro quiet splash
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-25-generic N/A
linux-backports-modules-4.2.0-25-generic N/A
linux-firmware 1.149.3
RfKill:
Tags: wily
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: Upgraded to wily on 2015-12-19 (41 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/01/2011
dmi.bios.vendor: Intel Corp.
dmi.bios.version: BLH6710H.86A.0105.2011.0301.1654
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH67CL
dmi.board.vendor: Intel Corporation
dmi.board.version: AAG10212-206
dmi.chassis.type: 3
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: wilp8
dmi.modalias: dmi:bvnIntelCorp.:bvrBLH6710H.86A.0105.2011.0301.1654:bd03/01/2011:svnSystem76,Inc.:pnWildDogPerformance:pvrwilp8:rvnIntelCorporation:rnDH67CL:rvrAAG10212-206:cvnSystem76,Inc.:ct3:cvrwilp8:
dmi.product.name: Wild Dog Performance
dmi.product.version: wilp8
dmi.sys.vendor: System76, Inc.
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References