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[Bug 1536555] Re: USB3 devices are not active early in boot

 

apport information

** Tags added: apport-collected

** Description changed:

  
  lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS (up-to-date packages)
  Release:	14.04
  
  USB3-plugged devices do not function early in the boot process. This
  includes USB2 devices plugged into USB3 ports, but does not include USBx
  devices plugged into USB2 ports (these work fine).
  
  To reproduce:
  1. plug keyboard into USB3 port, computer off
  2. boot
  3. attempt to select options in the GRUB menu
  
  Observed outcome:
  Selection of boot options is not possible
  
  Expected outcome:
  Selection of boot options is possible
  
  Also, a few people have noticed that they can't boot from media plugged
  into their USB3 ports, for example a flash drive with a Live CD image on
  it. (e.g. http://ubuntuforums.org/showthread.php?t=1628665)
  
  I guess this has something to do with whether the usb3 drivers are
  available at this early stage of boot: later on, after the full kernel
  is loaded, USB3 works fine.
  
- I know I could plug my keyboard into a USB2 port as it was before, but I
- have these new monitors that have got only USB3 ports on them, and it's
- physically more convenient to plug keyboard & mouse into them than the
- workstation itself (Dell T7600), which is a bit far for the cables to
- reach.
+ I know I could plug my keyboard into a USB2 port as it was before, but I have these new monitors that have got only USB3 ports on them, and it's physically more convenient to plug keyboard & mouse into them than the workstation itself (Dell T7600), which is a bit far for the cables to reach.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.19
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC2:  mdoube     2897 F.... pulseaudio
+  /dev/snd/controlC1:  mdoube     2897 F.... pulseaudio
+  /dev/snd/controlC0:  mdoube     2897 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=8629e880-0342-46f8-9392-7b5444e0ef96
+ InstallationDate: Installed on 2015-10-12 (112 days ago)
+ InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64+mac (20150805)
+ MachineType: Dell Inc. Precision T7600
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB:
+  
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-47-generic root=UUID=7ce67a28-3ea8-4919-8a6e-f57670d56652 ro quiet splash
+ ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-47-generic N/A
+  linux-backports-modules-3.19.0-47-generic  N/A
+  linux-firmware                             1.127.20
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.19.0-47-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/29/2014
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A12
+ dmi.board.asset.tag: RVCDoube0
+ dmi.board.name: 082WXT
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.asset.tag: RVCDoube0
+ dmi.chassis.type: 7
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/29/2014:svnDellInc.:pnPrecisionT7600:pvr01:rvnDellInc.:rn082WXT:rvrA01:cvnDellInc.:ct7:cvr:
+ dmi.product.name: Precision T7600
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1536555/+attachment/4561927/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1536555

Title:
  USB3 devices are not active early in boot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  
  lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS (up-to-date packages)
  Release:	14.04

  USB3-plugged devices do not function early in the boot process. This
  includes USB2 devices plugged into USB3 ports, but does not include
  USBx devices plugged into USB2 ports (these work fine).

  To reproduce:
  1. plug keyboard into USB3 port, computer off
  2. boot
  3. attempt to select options in the GRUB menu

  Observed outcome:
  Selection of boot options is not possible

  Expected outcome:
  Selection of boot options is possible

  Also, a few people have noticed that they can't boot from media
  plugged into their USB3 ports, for example a flash drive with a Live
  CD image on it. (e.g.
  http://ubuntuforums.org/showthread.php?t=1628665)

  I guess this has something to do with whether the usb3 drivers are
  available at this early stage of boot: later on, after the full kernel
  is loaded, USB3 works fine.

  I know I could plug my keyboard into a USB2 port as it was before, but I have these new monitors that have got only USB3 ports on them, and it's physically more convenient to plug keyboard & mouse into them than the workstation itself (Dell T7600), which is a bit far for the cables to reach.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  mdoube     2897 F.... pulseaudio
   /dev/snd/controlC1:  mdoube     2897 F.... pulseaudio
   /dev/snd/controlC0:  mdoube     2897 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=8629e880-0342-46f8-9392-7b5444e0ef96
  InstallationDate: Installed on 2015-10-12 (112 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64+mac (20150805)
  MachineType: Dell Inc. Precision T7600
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-47-generic root=UUID=7ce67a28-3ea8-4919-8a6e-f57670d56652 ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-47.53~14.04.1-generic 3.19.8-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-47-generic N/A
   linux-backports-modules-3.19.0-47-generic  N/A
   linux-firmware                             1.127.20
  RfKill:
   
  Tags:  trusty
  Uname: Linux 3.19.0-47-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/29/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A12
  dmi.board.asset.tag: RVCDoube0
  dmi.board.name: 082WXT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: RVCDoube0
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA12:bd09/29/2014:svnDellInc.:pnPrecisionT7600:pvr01:rvnDellInc.:rn082WXT:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision T7600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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