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Message #159295
[Bug 1538673] Re: Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz
** Description changed:
- Ubuntu Gnome 15.10
+ What is expected is when I connect my laptop to my Samsung Galaxy Note
+ Edge (Android 5.0.1, Build LRX22C.N915VVRU2BOJ7) 802.11ac/5GHz access
+ point, it connects.
- I do not know what package this error is a part of or if it is even part
- of a package as I am not familiar enough with linux. I know it is the
- ath10k_pci module.
+ What happens instead is that their is a kernel call trace as per:
+ https://launchpadlibrarian.net/235479999/log
- Expected: The wifi would connect to the access point.
+ then NetworkManager times out the connection.
- Actual: Firmware crashes twice then NetworkManager times out the
- connection.
-
- This problem only occurs when either connecting to an 802.11ac or a 5GHz
- access point. I do not have the equipment and or knowledge to be able
- to narrow it down any to one specifically. It does connect to my
- phone's hotspot on 2.4GHz (I think it is N?) but will not when the
- hotspot is set to 5GHz (Definitely AC). It also will not connect to my
- school's AC wireless network.
+ WORKAROUND: Use the phone's hotspot on 2.4GHz.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: polomoto 1168 F.... pulseaudio
/dev/snd/controlC1: polomoto 1168 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=5018c1c5-f5d2-45e3-a3da-4e74bd9b9131
InstallationDate: Installed on 2016-01-22 (4 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Micro-Star International Co., Ltd. GS60 2QE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=b7920bb6-c35c-43c5-82be-c195753bc15f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-25-generic N/A
linux-backports-modules-4.2.0-25-generic N/A
linux-firmware 1.149.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16H5IMS.104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16H5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H5IMS.104:bd09/15/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H5:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: GS60 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
** Description changed:
What is expected is when I connect my laptop to my Samsung Galaxy Note
Edge (Android 5.0.1, Build LRX22C.N915VVRU2BOJ7) 802.11ac/5GHz access
point, it connects.
- What happens instead is that their is a kernel call trace as per:
+ What happens instead is that there is a kernel call trace as per:
https://launchpadlibrarian.net/235479999/log
then NetworkManager times out the connection.
WORKAROUND: Use the phone's hotspot on 2.4GHz.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: polomoto 1168 F.... pulseaudio
/dev/snd/controlC1: polomoto 1168 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=5018c1c5-f5d2-45e3-a3da-4e74bd9b9131
InstallationDate: Installed on 2016-01-22 (4 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Micro-Star International Co., Ltd. GS60 2QE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=b7920bb6-c35c-43c5-82be-c195753bc15f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-25-generic N/A
linux-backports-modules-4.2.0-25-generic N/A
linux-firmware 1.149.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16H5IMS.104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16H5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H5IMS.104:bd09/15/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H5:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: GS60 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
--
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https://bugs.launchpad.net/bugs/1538673
Title:
Atheros Qualcomm Killer N1525 Wireless-AC Cannot Connect to ac/5GHz
Status in linux package in Ubuntu:
Incomplete
Bug description:
What is expected is when I connect my laptop to my Samsung Galaxy Note
Edge (Android 5.0.1, Build LRX22C.N915VVRU2BOJ7) 802.11ac/5GHz access
point, it connects.
What happens instead is that there is a kernel call trace as per:
https://launchpadlibrarian.net/235479999/log
then NetworkManager times out the connection.
WORKAROUND: Use the phone's hotspot on 2.4GHz.
---
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: polomoto 1168 F.... pulseaudio
/dev/snd/controlC1: polomoto 1168 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 15.10
HibernationDevice: RESUME=UUID=5018c1c5-f5d2-45e3-a3da-4e74bd9b9131
InstallationDate: Installed on 2016-01-22 (4 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Release amd64 (20151021)
MachineType: Micro-Star International Co., Ltd. GS60 2QE
Package: linux (not installed)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-25-generic.efi.signed root=UUID=b7920bb6-c35c-43c5-82be-c195753bc15f ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 4.2.0-25.30-generic 4.2.6
RelatedPackageVersions:
linux-restricted-modules-4.2.0-25-generic N/A
linux-backports-modules-4.2.0-25-generic N/A
linux-firmware 1.149.3
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 4.2.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/15/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E16H5IMS.104
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: MS-16H5
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:0.B
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE16H5IMS.104:bd09/15/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS602QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-16H5:rvrREV0.B:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: GS60 2QE
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.
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References