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[Bug 1389716] Re: 168c:003e (rev 20) WNIC Qualcomm Atheros Device not working

 

Also not working in Ubuntu 16.04:
#############################
uname -a:

Linux msi 4.4.0-2-generic #16-Ubuntu SMP Thu Jan 28 15:44:21 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
##################################
hwinfo | grep bluetooth:

  E: KEYBOARD_KEY_e2=bluetooth
  bluetooth 520192 10 ath3k,bnep,btusb,btrtl,btbcm,btintel, Live 0x0000000000000000
  Hardware Class: bluetooth
io@msi:~$ hwinfo | grep Bluetooth
  E: ID_MODEL_FROM_DATABASE=AR3012 Bluetooth 4.0
  E: ID_MODEL_FROM_DATABASE=AR3012 Bluetooth 4.0
  E: ID_USB_PROTOCOL_FROM_DATABASE=Bluetooth
  E: ID_MODEL_FROM_DATABASE=AR3012 Bluetooth 4.0
  E: ID_USB_PROTOCOL_FROM_DATABASE=Bluetooth
  <6>[    2.364998] Bluetooth: L2CAP socket layer initialized
  <6>[    2.365002] Bluetooth: SCO socket layer initialized
  <6>[    6.259581] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  <6>[    6.259584] Bluetooth: BNEP filters: protocol multicast
  <6>[    6.259587] Bluetooth: BNEP socket layer initialized
  <3>[    9.037400] Bluetooth: Patch file not found ar3k/AthrBT_0x00000200.dfu
  <3>[    9.037402] Bluetooth: Loading patch file failed
60: USB 00.0: 11500 Bluetooth Device
  Model: "Atheros AR3012 Bluetooth 4.0"
  Device: usb 0x3004 "AR3012 Bluetooth 4.0"
###################################
dmesg:

[    9.037396] usb 1-1.3: Direct firmware load for ar3k/AthrBT_0x00000200.dfu failed with error -2
[    9.037400] Bluetooth: Patch file not found ar3k/AthrBT_0x00000200.dfu
[    9.037402] Bluetooth: Loading patch file failed
[    9.037406] ath3k: probe of 1-1.3:1.0 failed with error -2
[    9.037440] usbcore: registered new interface driver ath3k

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https://bugs.launchpad.net/bugs/1389716

Title:
  168c:003e (rev 20) WNIC Qualcomm Atheros Device not working

Status in linux package in Ubuntu:
  Triaged

Bug description:
  With my brand new MSI GS70 2QE gaming notebook, my WiFi doesn't work.
  I installed the lastest kernel 3.18.0-031800rc3-generic and run apt-
  get update and upgrade but with no result.

  WORKAROUND: I use an RJ45 cable i do get internet though.

  The issuing of the comand "ifconfig -a" is as follow:
  eth0 Link encap:Ethernet HWaddr 44:8a:5b:6e:ec:2c
  inet addr:192.168.1.101 Bcast:192.168.1.255 Mask:255.255.255.0
  inet6 addr: fe80::468a:5bff:fe6e:ec2c/64 Scope:Link
  UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
  RX packets:15581 errors:0 dropped:0 overruns:0 frame:0
  TX packets:11436 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:1000
  RX bytes:17066393 (17.0 MB) TX bytes:1266194 (1.2 MB)
  Interrupt:19

  lo Link encap:Local Loopback
  inet addr:127.0.0.1 Mask:255.0.0.0
  inet6 addr: ::1/128 Scope:Host
  UP LOOPBACK RUNNING MTU:65536 Metric:1
  RX packets:2299 errors:0 dropped:0 overruns:0 frame:0
  TX packets:2299 errors:0 dropped:0 overruns:0 carrier:0
  collisions:0 txqueuelen:0
  RX bytes:327314 (327.3 KB) TX bytes:327314 (327.3 KB)

  as you can see no wlan or wlan0 showing up.

  
  Lastly, when i boot Ubuntu before the user screen password appears get the message:
  2.065748 Bluetooth: Patch file not found ar3k/AthrBT_0x000002000.dfu
  2.065781 Bluetooth: Loading path file failed

  ---
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  roblucci   2174 F.... pulseaudio
   /dev/snd/controlC1:  roblucci   2174 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=c1c2bf77-7d55-4317-854f-9126b9272fe3
  InstallationDate: Installed on 2014-11-05 (0 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Micro-Star International Co., Ltd. GS70 2QE
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic.efi.signed root=UUID=016c94f5-05c7-44d7-b8a3-a80e7b51f739 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-39-generic N/A
   linux-backports-modules-3.13.0-39-generic  N/A
   linux-firmware                             1.127.5
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-39-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/22/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: E1773IMS.10A
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: MS-1773
  dmi.board.vendor: Micro-Star International Co., Ltd.
  dmi.board.version: REV:0.B
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Micro-Star International Co., Ltd.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE1773IMS.10A:bd10/22/2014:svnMicro-StarInternationalCo.,Ltd.:pnGS702QE:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1773:rvrREV0.B:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrN/A:
  dmi.product.name: GS70 2QE
  dmi.product.version: REV:1.0
  dmi.sys.vendor: Micro-Star International Co., Ltd.

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