← Back to team overview

kernel-packages team mailing list archive

[Bug 1543254] [NEW] Wifi disconnects and my wifi is missing from list so I cannot connect to it

 

Public bug reported:

For a few times a day, my wifi disconnects. If I try to connect to it
manually, I cannot do that as it is missing from the list with nearby
connections. I have discovered a way to connect by going to  Connect to
hidden Wifi Connection, select the dropdown and chose from that list my
home wifi network. It works. But of course, a few hours later, it will
disconnect and I have to do this again. I should mention that my wifi is
not a hidden one, never has been.

See the attached screen recording. It happened the same on the old
laptop (Atheros Communications Inc. AR9285) and the same on the new one
(Intel Corporation Wireless 3165). The bug is quite old, I think it was
a few Ubuntu versions behind, too.

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-27-generic 4.2.0-27.32
ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
Uname: Linux 4.2.0-27-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  florin     1578 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Feb  8 21:04:27 2016
HibernationDevice: RESUME=UUID=e6dd3a64-131e-4aee-8ed4-84e81029859e
InstallationDate: Installed on 2016-01-30 (8 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 002: ID 13d3:5652 IMC Networks 
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: TOSHIBA SATELLITE P50-C
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=99542f8d-67cc-4ee6-bd91-596c9a4709ee ro persistent quiet splash
RelatedPackageVersions:
 linux-restricted-modules-4.2.0-27-generic N/A
 linux-backports-modules-4.2.0-27-generic  N/A
 linux-firmware                            1.149.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/08/2015
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.20
dmi.board.name: 06F4
dmi.board.vendor: FF50
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr1.20:bd10/08/2015:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: SATELLITE P50-C
dmi.product.version: PSPUFE-001009G6
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

** Attachment added: "Wifi disconnects and my wifi is missing from list so I cannot connect to it (but works connecting to hidden network)"
   https://bugs.launchpad.net/bugs/1543254/+attachment/4567120/+files/wifi-disconnects-and-missing-from-list-but-can-connect-to-it-from-hidden-wifi.mp4

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1543254

Title:
  Wifi disconnects and my wifi is missing from list so I cannot connect
  to it

Status in linux package in Ubuntu:
  New

Bug description:
  For a few times a day, my wifi disconnects. If I try to connect to it
  manually, I cannot do that as it is missing from the list with nearby
  connections. I have discovered a way to connect by going to  Connect
  to hidden Wifi Connection, select the dropdown and chose from that
  list my home wifi network. It works. But of course, a few hours later,
  it will disconnect and I have to do this again. I should mention that
  my wifi is not a hidden one, never has been.

  See the attached screen recording. It happened the same on the old
  laptop (Atheros Communications Inc. AR9285) and the same on the new
  one (Intel Corporation Wireless 3165). The bug is quite old, I think
  it was a few Ubuntu versions behind, too.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-27-generic 4.2.0-27.32
  ProcVersionSignature: Ubuntu 4.2.0-27.32-generic 4.2.8-ckt1
  Uname: Linux 4.2.0-27-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  florin     1578 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Feb  8 21:04:27 2016
  HibernationDevice: RESUME=UUID=e6dd3a64-131e-4aee-8ed4-84e81029859e
  InstallationDate: Installed on 2016-01-30 (8 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 002: ID 13d3:5652 IMC Networks 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA SATELLITE P50-C
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-27-generic root=UUID=99542f8d-67cc-4ee6-bd91-596c9a4709ee ro persistent quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-27-generic N/A
   linux-backports-modules-4.2.0-27-generic  N/A
   linux-firmware                            1.149.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/08/2015
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.20
  dmi.board.name: 06F4
  dmi.board.vendor: FF50
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.20:bd10/08/2015:svnTOSHIBA:pnSATELLITEP50-C:pvrPSPUFE-001009G6:rvnFF50:rn06F4:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE P50-C
  dmi.product.version: PSPUFE-001009G6
  dmi.sys.vendor: TOSHIBA

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1543254/+subscriptions


Follow ups