← Back to team overview

kernel-packages team mailing list archive

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

 

Hello Sammer,

Can you please tell me what parameters you used to install fedora23 ?

Cheers,

2016-02-02 3:29 GMT-05:00 sameer <sam.bits@xxxxxxxxx>:

> Have already tried the 4.4 version of ubuntu, and while it works for
> sometimes it did develop freezing issues for few system commands . No
> issues with graphics though.
>
> For what its worth, I have been using my laptop on "fedora23 + dnf update
> to update the kernel to 4.3 " for more than a week now without any issues
> whatsoever.
> Touchpad and hotkeys are all working fine, along with nvidia cuda (
> removed nouveau )
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1520519
>
> Title:
>   ASUS ROG GL552 TouchPad not detected
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Laptop Model  : ASUS ROG GL552 DH71
>   First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04.
> Touchpad never detected.
>   Manufacturer : ASUS ( as listed under windows 10 )
>
>   * xinput list *
>
>   ⎡ Virtual core pointer                        id=2    [master pointer
> (3)]
>   ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave
> pointer  (2)]
>   ⎜   ↳ Logitech USB Optical Mouse                      id=10   [slave
> pointer  (2)]
>   ⎣ Virtual core keyboard                       id=3    [master keyboard
> (2)]
>       ↳ Virtual core XTEST keyboard                     id=5    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=6    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=7    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=8    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=9    [slave
> keyboard (3)]
>
>   * List of devices *
>   : Bus=0019 Vendor=0000 Product=0005 Version=0000
>   N: Name="Lid Switch"
>   P: Phys=PNP0C0D/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
>   U: Uniq=
>   H: Handlers=event0
>   B: PROP=0
>   B: EV=21
>   B: SW=1
>
>   I: Bus=0019 Vendor=0000 Product=0003 Version=0000
>   N: Name="Sleep Button"
>   P: Phys=PNP0C0E/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
>   U: Uniq=
>   H: Handlers=kbd event1
>   B: PROP=0
>   B: EV=3
>   B: KEY=4000 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0001 Version=0000
>   N: Name="Power Button"
>   P: Phys=LNXPWRBN/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
>   U: Uniq=
>   H: Handlers=kbd event2
>   B: PROP=0
>   B: EV=3
>   B: KEY=10000000000000 0
>
>   I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
>   N: Name="AT Translated Set 2 keyboard"
>   P: Phys=isa0060/serio0/input0
>   S: Sysfs=/devices/platform/i8042/serio0/input/input3
>   U: Uniq=
>   H: Handlers=sysrq kbd event3
>   B: PROP=0
>   B: EV=120013
>   B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=7
>
>   I: Bus=0003 Vendor=046d Product=c05a Version=0111
>   N: Name="Logitech USB Optical Mouse"
>   P: Phys=usb-0000:00:14.0-1/input0
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
>   U: Uniq=
>   H: Handlers=mouse0 event4
>   B: PROP=0
>   B: EV=17
>   B: KEY=70000 0 0 0 0
>   B: REL=103
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0000 Version=0000
>   N: Name="Asus WMI hotkeys"
>   P: Phys=asus-nb-wmi/input0
>   S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
>   U: Uniq=
>   H: Handlers=rfkill kbd event5
>   B: PROP=0
>   B: EV=100013
>   B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000
> e000000000000 0
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
>   U: Uniq=
>   H: Handlers=kbd event6
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
>   U: Uniq=
>   H: Handlers=kbd event7
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
>   N: Name="USB2.0 HD UVC WebCam"
>   P: Phys=usb-0000:00:14.0-4/button
>   S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
>   U: Uniq=
>   H: Handlers=kbd event8
>   B: PROP=0
>   B: EV=3
>   B: KEY=100000 0 0 0
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Mic"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
>   U: Uniq=
>   H: Handlers=event9
>   B: PROP=0
>   B: EV=21
>   B: SW=10
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Headphone"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
>   U: Uniq=
>   H: Handlers=event10
>   B: PROP=0
>   B: EV=21
>   B: SW=4
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH HDMI/DP,pcm=3"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
>   U: Uniq=
>   H: Handlers=event11
>   B: PROP=0
>   B: EV=21
>   B: SW=140
>
>
>   please find Xorg.log attached.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
>   InstallationDate: Installed on 2015-11-29 (13 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac
> (20140417)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 005: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
>    Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: ASUSTeK COMPUTER INC. GL552VW
>   NonfreeKernelModules: nvidia
>   Package: linux (not installed)
>   ProcEnviron:
>    LANGUAGE=en_IN:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_IN
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic
> root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
>   ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
>   PulseList:
>    Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
>    No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-33-generic N/A
>    linux-backports-modules-3.19.0-33-generic  N/A
>    linux-firmware                             1.127.18
>   Tags:  trusty
>   Uname: Linux 3.19.0-33-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   _MarkForUpload: True
>   dmi.bios.date: 09/01/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: GL552VW.210
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: GL552VW
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: ATN12345678901234567
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: GL552VW
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions
>


-- 
Guido

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1520519

Title:
  ASUS ROG GL552 TouchPad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop Model  : ASUS ROG GL552 DH71
  First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
  Manufacturer : ASUS ( as listed under windows 10 )

  * xinput list *

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Optical Mouse              	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=8	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=9	[slave  keyboard (3)]

  * List of devices *
  : Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0003 Vendor=046d Product=c05a Version=0111
  N: Name="Logitech USB Optical Mouse"
  P: Phys=usb-0000:00:14.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
  U: Uniq=
  H: Handlers=mouse0 event4 
  B: PROP=0
  B: EV=17
  B: KEY=70000 0 0 0 0
  B: REL=103
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="Asus WMI hotkeys"
  P: Phys=asus-nb-wmi/input0
  S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
  U: Uniq=
  H: Handlers=rfkill kbd event5 
  B: PROP=0
  B: EV=100013
  B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
  U: Uniq=
  H: Handlers=kbd event7 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
  N: Name="USB2.0 HD UVC WebCam"
  P: Phys=usb-0000:00:14.0-4/button
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
  U: Uniq=
  H: Handlers=kbd event8 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
  U: Uniq=
  H: Handlers=event11 
  B: PROP=0
  B: EV=21
  B: SW=140

  
  please find Xorg.log attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
  InstallationDate: Installed on 2015-11-29 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
   Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. GL552VW
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/01/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GL552VW.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GL552VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: GL552VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions


References