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Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

 

Hello,

As I mentioned before, the kernel 4.5.0-040500rc4 works well, the touch pad
and the superkeys work. However the fan is not detected, the laptop doesn't
cool down.

When I ran : sudo pwmconfig
# pwmconfig revision 6166 (2013-05-01)
This program will search your sensors for pulse width modulation (pwm)
controls, and test each one to see if it controls a fan on
your motherboard. Note that many motherboards do not have pwm
circuitry installed, even if your sensor chip supports pwm.

We will attempt to briefly stop each fan using the pwm controls.
The program will attempt to restore each fan to full speed
after testing. However, it is ** very important ** that you
physically verify that the fans have been to full speed
after the program has completed.

Found the following devices:
   hwmon0 is acpitz
   hwmon1 is asus
   hwmon2 is coretemp

Found the following PWM controls:
   hwmon1/pwm1           current value: 255

Giving the fans some time to reach full speed...
Found the following fan sensors:
   hwmon1/fan1_input     current speed: 0 ... skipping!

There are no working fan sensors, all readings are 0.
Make sure you have a 3-wire fan connected.
You may also need to increase the fan divisors.
See doc/fan-divisors for more information.


I also tried to fix this issue with the following link
http://iandw.net/2014/10/12/fancontrol-under-ubuntu-14-04-resolving-usrsbinpwmconfig-there-are-no-pwm-capable-sensor-modules-installed/
and it didn't work. Any suggestions?
Cheers,


2016-02-16 0:52 GMT-05:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> ** Tags removed: latest-bios-210
> ** Tags added: bios-outdated-216
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1520519
>
> Title:
>   ASUS ROG GL552 TouchPad not detected
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Laptop Model  : ASUS ROG GL552 DH71
>   First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04.
> Touchpad never detected.
>   Manufacturer : ASUS ( as listed under windows 10 )
>
>   * xinput list *
>
>   ⎡ Virtual core pointer                        id=2    [master pointer
> (3)]
>   ⎜   ↳ Virtual core XTEST pointer                      id=4    [slave
> pointer  (2)]
>   ⎜   ↳ Logitech USB Optical Mouse                      id=10   [slave
> pointer  (2)]
>   ⎣ Virtual core keyboard                       id=3    [master keyboard
> (2)]
>       ↳ Virtual core XTEST keyboard                     id=5    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=6    [slave
> keyboard (3)]
>       ↳ Power Button                                    id=7    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=8    [slave
> keyboard (3)]
>       ↳ Logitech USB Keyboard                           id=9    [slave
> keyboard (3)]
>
>   * List of devices *
>   : Bus=0019 Vendor=0000 Product=0005 Version=0000
>   N: Name="Lid Switch"
>   P: Phys=PNP0C0D/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
>   U: Uniq=
>   H: Handlers=event0
>   B: PROP=0
>   B: EV=21
>   B: SW=1
>
>   I: Bus=0019 Vendor=0000 Product=0003 Version=0000
>   N: Name="Sleep Button"
>   P: Phys=PNP0C0E/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
>   U: Uniq=
>   H: Handlers=kbd event1
>   B: PROP=0
>   B: EV=3
>   B: KEY=4000 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0001 Version=0000
>   N: Name="Power Button"
>   P: Phys=LNXPWRBN/button/input0
>   S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
>   U: Uniq=
>   H: Handlers=kbd event2
>   B: PROP=0
>   B: EV=3
>   B: KEY=10000000000000 0
>
>   I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
>   N: Name="AT Translated Set 2 keyboard"
>   P: Phys=isa0060/serio0/input0
>   S: Sysfs=/devices/platform/i8042/serio0/input/input3
>   U: Uniq=
>   H: Handlers=sysrq kbd event3
>   B: PROP=0
>   B: EV=120013
>   B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
>   B: MSC=10
>   B: LED=7
>
>   I: Bus=0003 Vendor=046d Product=c05a Version=0111
>   N: Name="Logitech USB Optical Mouse"
>   P: Phys=usb-0000:00:14.0-1/input0
>   S:
> Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
>   U: Uniq=
>   H: Handlers=mouse0 event4
>   B: PROP=0
>   B: EV=17
>   B: KEY=70000 0 0 0 0
>   B: REL=103
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0000 Version=0000
>   N: Name="Asus WMI hotkeys"
>   P: Phys=asus-nb-wmi/input0
>   S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
>   U: Uniq=
>   H: Handlers=rfkill kbd event5
>   B: PROP=0
>   B: EV=100013
>   B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000
> e000000000000 0
>   B: MSC=10
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
>   U: Uniq=
>   H: Handlers=kbd event6
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0019 Vendor=0000 Product=0006 Version=0000
>   N: Name="Video Bus"
>   P: Phys=LNXVIDEO/video/input0
>   S:
> Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
>   U: Uniq=
>   H: Handlers=kbd event7
>   B: PROP=0
>   B: EV=3
>   B: KEY=3e000b00000000 0 0 0
>
>   I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
>   N: Name="USB2.0 HD UVC WebCam"
>   P: Phys=usb-0000:00:14.0-4/button
>   S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
>   U: Uniq=
>   H: Handlers=kbd event8
>   B: PROP=0
>   B: EV=3
>   B: KEY=100000 0 0 0
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Mic"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
>   U: Uniq=
>   H: Handlers=event9
>   B: PROP=0
>   B: EV=21
>   B: SW=10
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH Headphone"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
>   U: Uniq=
>   H: Handlers=event10
>   B: PROP=0
>   B: EV=21
>   B: SW=4
>
>   I: Bus=0000 Vendor=0000 Product=0000 Version=0000
>   N: Name="HDA Intel PCH HDMI/DP,pcm=3"
>   P: Phys=ALSA
>   S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
>   U: Uniq=
>   H: Handlers=event11
>   B: PROP=0
>   B: EV=21
>   B: SW=140
>
>
>   please find Xorg.log attached.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.19
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
>   InstallationDate: Installed on 2015-11-29 (13 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac
> (20140417)
>   Lsusb:
>    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
>    Bus 001 Device 005: ID 8087:0a2a Intel Corp.
>    Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
>    Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd
>    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
>   MachineType: ASUSTeK COMPUTER INC. GL552VW
>   NonfreeKernelModules: nvidia
>   Package: linux (not installed)
>   ProcEnviron:
>    LANGUAGE=en_IN:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_IN
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic
> root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
>   ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
>   PulseList:
>    Error: command ['pacmd', 'list'] failed with exit code 1: Home
> directory not accessible: Permission denied
>    No PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.19.0-33-generic N/A
>    linux-backports-modules-3.19.0-33-generic  N/A
>    linux-firmware                             1.127.18
>   Tags:  trusty
>   Uname: Linux 3.19.0-33-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   _MarkForUpload: True
>   dmi.bios.date: 09/01/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: GL552VW.210
>   dmi.board.asset.tag: ATN12345678901234567
>   dmi.board.name: GL552VW
>   dmi.board.vendor: ASUSTeK COMPUTER INC.
>   dmi.board.version: 1.0
>   dmi.chassis.asset.tag: ATN12345678901234567
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: ASUSTeK COMPUTER INC.
>   dmi.chassis.version: 1.0
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
>   dmi.product.name: GL552VW
>   dmi.product.version: 1.0
>   dmi.sys.vendor: ASUSTeK COMPUTER INC.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions
>


-- 
Guido

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1520519

Title:
  ASUS ROG GL552 TouchPad not detected

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Laptop Model  : ASUS ROG GL552 DH71
  First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected.
  Manufacturer : ASUS ( as listed under windows 10 )

  * xinput list *

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ Logitech USB Optical Mouse              	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Power Button                            	id=7	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=8	[slave  keyboard (3)]
      ↳ Logitech USB Keyboard                   	id=9	[slave  keyboard (3)]

  * List of devices *
  : Bus=0019 Vendor=0000 Product=0005 Version=0000
  N: Name="Lid Switch"
  P: Phys=PNP0C0D/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
  U: Uniq=
  H: Handlers=event0 
  B: PROP=0
  B: EV=21
  B: SW=1

  I: Bus=0019 Vendor=0000 Product=0003 Version=0000
  N: Name="Sleep Button"
  P: Phys=PNP0C0E/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
  U: Uniq=
  H: Handlers=kbd event1 
  B: PROP=0
  B: EV=3
  B: KEY=4000 0 0

  I: Bus=0019 Vendor=0000 Product=0001 Version=0000
  N: Name="Power Button"
  P: Phys=LNXPWRBN/button/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
  U: Uniq=
  H: Handlers=kbd event2 
  B: PROP=0
  B: EV=3
  B: KEY=10000000000000 0

  I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
  N: Name="AT Translated Set 2 keyboard"
  P: Phys=isa0060/serio0/input0
  S: Sysfs=/devices/platform/i8042/serio0/input/input3
  U: Uniq=
  H: Handlers=sysrq kbd event3 
  B: PROP=0
  B: EV=120013
  B: KEY=402000000 3803078f800d001 feffffdfffefffff fffffffffffffffe
  B: MSC=10
  B: LED=7

  I: Bus=0003 Vendor=046d Product=c05a Version=0111
  N: Name="Logitech USB Optical Mouse"
  P: Phys=usb-0000:00:14.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:046D:C05A.0001/input/input4
  U: Uniq=
  H: Handlers=mouse0 event4 
  B: PROP=0
  B: EV=17
  B: KEY=70000 0 0 0 0
  B: REL=103
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0000 Version=0000
  N: Name="Asus WMI hotkeys"
  P: Phys=asus-nb-wmi/input0
  S: Sysfs=/devices/platform/asus-nb-wmi/input/input5
  U: Uniq=
  H: Handlers=rfkill kbd event5 
  B: PROP=0
  B: EV=100013
  B: KEY=80000 0 800000000000 0 0 a1606f00900000 8200027800501000 e000000000000 0
  B: MSC=10

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input6
  U: Uniq=
  H: Handlers=kbd event6 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0019 Vendor=0000 Product=0006 Version=0000
  N: Name="Video Bus"
  P: Phys=LNXVIDEO/video/input0
  S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:12/LNXVIDEO:01/input/input7
  U: Uniq=
  H: Handlers=kbd event7 
  B: PROP=0
  B: EV=3
  B: KEY=3e000b00000000 0 0 0

  I: Bus=0003 Vendor=04f2 Product=b424 Version=6969
  N: Name="USB2.0 HD UVC WebCam"
  P: Phys=usb-0000:00:14.0-4/button
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input8
  U: Uniq=
  H: Handlers=kbd event8 
  B: PROP=0
  B: EV=3
  B: KEY=100000 0 0 0

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Mic"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input9
  U: Uniq=
  H: Handlers=event9 
  B: PROP=0
  B: EV=21
  B: SW=10

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH Headphone"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input10
  U: Uniq=
  H: Handlers=event10 
  B: PROP=0
  B: EV=21
  B: SW=4

  I: Bus=0000 Vendor=0000 Product=0000 Version=0000
  N: Name="HDA Intel PCH HDMI/DP,pcm=3"
  P: Phys=ALSA
  S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input11
  U: Uniq=
  H: Handlers=event11 
  B: PROP=0
  B: EV=21
  B: SW=140

  
  please find Xorg.log attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sameer     1813 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=94ecb362-a267-4f7c-834b-a06feb4f2361
  InstallationDate: Installed on 2015-11-29 (13 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 005: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 012: ID 046d:c05a Logitech, Inc. M90/M100 Optical Mouse
   Bus 001 Device 002: ID 04f2:b424 Chicony Electronics Co., Ltd 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. GL552VW
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-33-generic root=UUID=8d33ce3e-b677-4cd9-9e97-8809a7b73fae ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-33.38~14.04.1-generic 3.19.8-ckt7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-33-generic N/A
   linux-backports-modules-3.19.0-33-generic  N/A
   linux-firmware                             1.127.18
  Tags:  trusty
  Uname: Linux 3.19.0-33-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 09/01/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: GL552VW.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: GL552VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGL552VW.210:bd09/01/2015:svnASUSTeKCOMPUTERINC.:pnGL552VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGL552VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: GL552VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1520519/+subscriptions


References