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Message #161498
[Bug 1498667] Re: [Toshiba P50W-B00F] Touchscreen no longer working
Thanks for testing the mainline kernel. We know the bug still exists
upstream now. Then next step is for us to bisect and identify the
commit that introduced this regression.
Do you happen to know the last good kernel version that did not exhibit
this bug? If not, I can post some links to kernels to narrow it down.
** Also affects: linux (Ubuntu Wily)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1498667
Title:
[Toshiba P50W-B00F] Touchscreen no longer working
Status in linux package in Ubuntu:
Confirmed
Status in linux source package in Wily:
New
Bug description:
Sometime in the last month or so my touchscreen stopped working on my
Toshiba P50W. The dmesg log shows it constantly reconnecting to it:
[ 556.407964] usb 1-4: new full-speed USB device number 119 using xhci_hcd
[ 556.538341] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381
[ 556.538347] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0
[ 556.538349] usb 1-4: Product: Touchscreen
[ 556.538351] usb 1-4: Manufacturer: ELAN
[ 556.538505] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 556.547788] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A1/input/input2374
[ 556.600478] hid-multitouch 0003:04F3:0381.04A1: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0
[ 556.600584] usb 1-4: USB disconnect, device number 119
[ 556.860456] usb 1-4: new full-speed USB device number 120 using xhci_hcd
[ 556.990494] usb 1-4: New USB device found, idVendor=04f3, idProduct=0381
[ 556.990500] usb 1-4: New USB device strings: Mfr=4, Product=14, SerialNumber=0
[ 556.990503] usb 1-4: Product: Touchscreen
[ 556.990506] usb 1-4: Manufacturer: ELAN
[ 556.990755] usb 1-4: ep 0x2 - rounding interval to 64 microframes, ep desc says 80 microframes
[ 557.001248] input: ELAN Touchscreen as /devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/0003:04F3:0381.04A2/input/input2376
[ 557.002517] hid-multitouch 0003:04F3:0381.04A2: input,hiddev0,hidraw4: USB HID v1.10 Device [ELAN Touchscreen] on usb-0000:00:14.0-4/input0
[ 557.013831] usb 1-4: USB disconnect, device number 120
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-11-generic 4.2.0-11.13
ProcVersionSignature: Ubuntu 4.2.0-11.13-generic 4.2.1
Uname: Linux 4.2.0-11-generic x86_64
ApportVersion: 2.18.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: bob 2041 F.... pulseaudio
/dev/snd/controlC0: bob 2041 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Sep 23 09:46:25 2015
HibernationDevice: RESUME=UUID=5033984a-21af-482d-a1fd-c075e818cd12
InstallationDate: Installed on 2013-12-26 (635 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: TOSHIBA Satellite P50W-B
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-11-generic root=UUID=885f0f10-b818-4eb4-8ff4-d067e16bef2f ro quiet splash nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw nomdmonddf nomdmonisw vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.2.0-11-generic N/A
linux-backports-modules-4.2.0-11-generic N/A
linux-firmware 1.148
SourcePackage: linux
UpgradeStatus: Upgraded to wily on 2013-12-26 (635 days ago)
dmi.bios.date: 08/08/2014
dmi.bios.vendor: INSYDE Corp.
dmi.bios.version: 1.40
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Type2 - Board Product Name1
dmi.board.vendor: Type2 - Board Vendor Name1
dmi.board.version: Type2 - Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis ManuFacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDECorp.:bvr1.40:bd08/08/2014:svnTOSHIBA:pnSatelliteP50W-B:pvrPSVP2A-00F002:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite P50W-B
dmi.product.version: PSVP2A-00F002
dmi.sys.vendor: TOSHIBA
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