← Back to team overview

kernel-packages team mailing list archive

[Bug 1545501] Re: package linux-image-3.13.0-77-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Thanks Joseph, I did as you suggested and that has resolved the issue.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1545501

Title:
  package linux-image-3.13.0-77-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Error updating Ubuntu base

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-77-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic i686
  ApportVersion: 2.14.1-0ubuntu3.19
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  stretchslr   1837 F.... pulseaudio
  CurrentDmesg:
   [  175.969679] init: plymouth-upstart-bridge main process (1247) terminated with status 1
   [  175.969709] init: plymouth-upstart-bridge main process ended, respawning
  Date: Sun Feb 14 10:46:00 2016
  DuplicateSignature: package:linux-image-3.13.0-77-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=32319397-c156-4724-8c67-5cd560922e59
  InstallationDate: Installed on 2013-07-31 (927 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: IBM 1836Q4U
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=3a243f93-291b-497a-9088-e6e157e4a9ef ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-77-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to trusty on 2015-02-07 (371 days ago)
  dmi.bios.date: 03/29/2005
  dmi.bios.vendor: IBM
  dmi.bios.version: 1RETDJWW (3.15 )
  dmi.board.name: 1836Q4U
  dmi.board.vendor: IBM
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: IBM
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnIBM:bvr1RETDJWW(3.15):bd03/29/2005:svnIBM:pn1836Q4U:pvrThinkPadR51:rvnIBM:rn1836Q4U:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
  dmi.product.name: 1836Q4U
  dmi.product.version: ThinkPad R51
  dmi.sys.vendor: IBM

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1545501/+subscriptions


References