kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Luca Mastromatteo, the issue you are reporting is an upstream one. Could
you please report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO nic_swsd CC netdev)?

Please provide a direct URL to your post to the mailing list when it
becomes available so that it may be tracked.

Thank you for your understanding.

** Tags added: latest-bios-1.31

** Description changed:

- I'm in trouble with my notebook Acer Aspire E5-571G and its realtek ethernet controller using the kernel module r8169, particularly at school when I'm connecting with my Ethernet cable to its network. It just basically doesn't see my cable, like it is disconnected, this problem came after I've changed it. And I've find on the net how to fix it using ethtool `ethtool -s enp1s0f1 autoneg off speed 100 duplex full` 
- Maybe this cable is maximum 100Mbps capable  and the driver can't manage how to get it working with a gigabit network, since with other (Gigabit) better cables I don't have this problem.  Also I don't have problems in Windows or with other computers using the same cable. (Windows connection speed with this cable is 100mbit) I've tried also with a different computer using the same kernel driver with the same LAN chip and the same problem happened. Since the realtek r8168 works flawlessly but it disconnects randomly I prefer using the one provided by the linux kernel.
+ At school when I connect with my Ethernet cable to its network it
+ doesn't see my cable, like it is disconnected. This occurs with a
+ different computer using the same kernel driver with the same LAN chip.
+ The realtek r8168 works flawlessly but it disconnects randomly. I don't
+ have problems in Windows (speed is 100Mbps), or with other computers
+ using the same cable.
  
- Using Ubuntu 4.2.0-29.34-generic 4.2.8-ckt3 Linux kernel.
+ WORKAROUND: ethtool -s enp1s0f1 autoneg off speed 100 duplex full
  
- Ubuntu 15.10 Wily
- 
- The network should be working with any cable
- 
- Seems like linux does not detect the 100Mbit cable on a 1000Mbit network, don't know if on a 100mbit network it has the same problem.
- --- 
+ ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  luky       1556 F.... pulseaudio
-  /dev/snd/controlC0:  luky       1556 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  luky       1556 F.... pulseaudio
+  /dev/snd/controlC0:  luky       1556 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2016-02-12 (6 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire E5-571G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-29-generic.efi.signed root=UUID=211171d7-1b39-4c4b-8078-7ccbdd97ffdc ro quiet acpi_osi= acpi=force acpi_enforce_resources=lax i915.enable_rc6=1 i915.enable_fbc=1 i915.lvds_downclock=1 i915.semaphores=1 drm.vblankoffdelay=1 acpi_backlight=vendor
  ProcVersionSignature: Ubuntu 4.2.0-29.34-generic 4.2.8-ckt3
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-29-generic N/A
-  linux-backports-modules-4.2.0-29-generic  N/A
-  linux-firmware                            1.149.3
+  linux-restricted-modules-4.2.0-29-generic N/A
+  linux-backports-modules-4.2.0-29-generic  N/A
+  linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
  Uname: Linux 4.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/03/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd08/03/2015:svnAcer:pnAspireE5-571G:pvrV1.31:rvnAcer:rnEA50_HB:rvrV1.31:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.31
  dmi.sys.vendor: Acer

** Tags added: kernel-bug-exists-upstream kernel-bug-exists-
upstream-4.5-rc4

** Summary changed:

- r8169 kernel module problem
+ 10ec:8168 r8169 won't connect

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1547151

Title:
  10ec:8168 r8169 won't connect

Status in linux package in Ubuntu:
  Triaged

Bug description:
  At school when I connect with my Ethernet cable to its network it
  doesn't see my cable, like it is disconnected. This occurs with a
  different computer using the same kernel driver with the same LAN
  chip. The realtek r8168 works flawlessly but it disconnects randomly.
  I don't have problems in Windows (speed is 100Mbps), or with other
  computers using the same cable.

  WORKAROUND: ethtool -s enp1s0f1 autoneg off speed 100 duplex full

  ---
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  luky       1556 F.... pulseaudio
   /dev/snd/controlC0:  luky       1556 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2016-02-12 (6 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
  MachineType: Acer Aspire E5-571G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-29-generic.efi.signed root=UUID=211171d7-1b39-4c4b-8078-7ccbdd97ffdc ro quiet acpi_osi= acpi=force acpi_enforce_resources=lax i915.enable_rc6=1 i915.enable_fbc=1 i915.lvds_downclock=1 i915.semaphores=1 drm.vblankoffdelay=1 acpi_backlight=vendor
  ProcVersionSignature: Ubuntu 4.2.0-29.34-generic 4.2.8-ckt3
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-29-generic N/A
   linux-backports-modules-4.2.0-29-generic  N/A
   linux-firmware                            1.149.3
  Tags:  wily
  UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
  Uname: Linux 4.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/03/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.31
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.31:bd08/03/2015:svnAcer:pnAspireE5-571G:pvrV1.31:rvnAcer:rnEA50_HB:rvrV1.31:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.31
  dmi.sys.vendor: Acer

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